HWAM Wiking Scandic - User Manual

Questions and Answers

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Jennifer HarrisAug 12, 2025
Why is the glass pane covered in soot on my HWAM Wiking Scandic?
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  Robert LeachAug 12, 2025
  Soot on the glass pane of your HWAM Wood stove can occur due to several reasons. The wood may be too moist; ensure you're using firewood that has dried for at least 12 months under a covered shed, with a water content of no more than 20%. Check the door seals; they should be soft and flexible—replace them if they're not. Also, make sure there's enough secondary air flowing to the pane-flushing system by pushing the secondary damper all the way to the right, and opening the primary damper a bit if needed. Finally, the stove temperature might be too low; add more firewood and push both dampers to the right.
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Jennifer FordAug 19, 2025
What to do if smoke enters the room when I open the HWAM Wiking Scandic door?
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  Paul WelchAug 19, 2025
  If smoke enters the room when you open the door of your HWAM Wood stove, it could be due to a few reasons. First, check if the damper in the chimney is closed and open it. Second, you might have poor chimney draft; ensure that the smoke pipe or chimney isn't blocked and that the chimney height is correct for your surroundings. Lastly, never open the door if the firewood is in flames.
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ukingAug 27, 2025
Why is the combustion uncontrollable in my HWAM Wiking Scandic?
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  Gina GarciaAug 27, 2025
  Uncontrollable combustion in your HWAM Wood stove can stem from several issues. Check the door and ash drawer seals; they should be soft and flexible, and if not, they need replacement. You might have excess chimney draft; try closing the damper in the chimney a bit at a time until the problem is solved, while completely shutting off the primary air supply. Ensure the door is completely sealed; if it cannot close fully, it needs to be replaced with an original spare part.
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Cheryl HarmonSep 3, 2025
What to do if fire-proof materials in HWAM Wiking Scandic are blackened after firing?
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  Adam MorrisSep 3, 2025
  If the fire-proof materials in the combustion chamber of your HWAM Wood stove are blackened after firing, it suggests that you haven't fired enough. Try pushing the lever under the door all the way to the right to open up primary air. It might also be necessary to ignite a larger quantity of wood.