HyperChiller HC2 Series - User Manual

ICED COFFEE MAKER
MODEL: HC2(A~Z)/EBC-1023(A~Z)
INSTRUCTION MANUAL
Before operating your new appliance, please read all instructions
carefully and keep for future reference.
Questions? Elite's customer service team is ready to help.
Call us toll-free at 800-365-6133 ext. 120/105/115.
For more Hyperchiller info, visit hyperchiller.us.

Summary

Important Safeguards and Preparation

Safe Operation Guidelines

Instructions for stable use, avoiding overflow, and proper pouring to prevent accidents.

Pre-Use Preparation

Important instruction to wash the appliance before initial use; it is top shelf dishwasher safe.

Parts Identification

Component Overview

Lists and describes the main components of the HyperChiller: Lid, small and large stainless steel cups, and the black cup.

Initial Assembly Instructions

Assembly and Freezing Procedure

Step-by-step guide for filling cups with water, attaching components, and freezing the unit for 12 hours.

Instructions for Daily Use

Brewing and Chilling Process

Detailed steps for pouring coffee, swirling, and cooling to achieve desired beverage temperature.

Cooling Time Factors

Note on variable cooling times based on factors like freezer temp, liquid volume, and swirling.

Post-Use Cleaning and Storage

Instructions on rinsing the unit with water, drying, and storing it upright in the freezer.

Cooling Performance Data

Table detailing recommended cooling times for various beverages with and without swirling.

General Information and Support

Product Maintenance and Resources

Guidance on periodic washing, dishwasher safety, and links to demo videos.

Limited Warranty Details

Warranty Coverage and Validity

Details on the 90-day warranty, original purchaser, and conditions for validity.

Exclusions and Limitations

Lists damages and conditions not covered by the warranty, including misuse, accidents, and wear.

Manufacturer Liability and Rights

Information on Maxi-Matic USA's liability for damages and consumer rights regarding implied warranties.

Return Instructions

Return Authorization and Process

Steps for obtaining RA#, packing, and shipping defective merchandise for return or replacement.

Shipping Responsibilities

Details on who pays for return shipping and recommendations for insured shipping.

Contact and Support Information

Customer Service Details

Provides mailing address, phone numbers, website, and social media links for Elite Customer Service.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Warranty Information

The HyperChiller is an iced coffee maker designed to rapidly cool hot beverages. It is available under model numbers HC2(A~Z) and EBC-1023(A~Z). The device is intended for household use and is manufactured with consumer safety in mind, emphasizing careful handling of hot liquids and proper assembly.

Function Description:

The HyperChiller works by utilizing a multi-chamber design that allows hot liquid to flow around frozen stainless steel cups, rapidly transferring heat and cooling the beverage. The core principle involves freezing the internal components (small and large stainless steel cups filled with water) for a minimum of 12 hours until solid. Once frozen, hot coffee or other beverages are poured into the device, circulating around the ice-filled chambers. This process can cool a beverage by up to 130°F+ in as little as one minute, depending on factors like initial liquid temperature, volume, and whether the product is swirled. The cooled beverage is then poured out via a spout on the lid into a serving cup.

Important Technical Specifications:

The device consists of several key parts:

• Lid: This component features a recessed area for pouring hot liquid and a spout for dispensing the cooled beverage. It also has a vent that allows air to escape from the ice chamber during use, which may result in small bubbles.
• Small Stainless Steel Cup: This cup is filled with water up to an indented mark and twisted onto the lid during initial assembly.
• Large Stainless Steel Cup: This cup is also filled with water up to an indented mark, and its contents are emptied into the black Hyperchiller cup during initial assembly. The small stainless steel cup nests inside the large one. Both stainless steel cups can be attached and detached from the lid by twisting.
• Black Hyperchiller Cup: This is the main outer vessel where the cooling process takes place. The lid assembly, with the attached stainless steel cups, twists onto this cup.

The internal cups are designed to be filled with water and frozen, creating the cooling elements. The device is designed to be stable and secure when pouring hot liquid, with a caution against overfilling or allowing liquid to pool on the top of the vessel.

Usage Features:

1. Initial Assembly and Freezing:

   • Fill the small stainless steel cup with water up to the indented mark (1a) and twist it onto the lid.
   • Fill the large stainless steel cup with water up to the indented mark (2a), then empty its contents into the black Hyperchiller cup.
   • Twist the empty large stainless steel cup onto the lid.
   • Twist the entire lid assembly (with both stainless steel cups attached) onto the black Hyperchiller cup.
   • Place the assembled unit upright in the freezer for a minimum of 12 hours until frozen solid. Overfilling should be avoided to prevent cracking.

2. Daily Use:

   • Step 1 (Pouring Hot Liquid): Brew fresh coffee directly onto the recessed area of the Hyperchiller's lid using a compatible single-cup brewer, or carefully pour it in with a carafe. The liquid will flow through an opening at the bottom of the lid into the cooling chamber. It's acceptable to pour liquid over the vent on the recessed area of the lid, as this allows air to escape. Once frozen, there's no need to disassemble the product for regular use.
   • Step 2 (Cooling): After the coffee is inside, gently swirl the product every few seconds to keep the coffee moving and facilitate faster cooling. Users are warned to use caution when handling hot liquids.
   • Step 3 (Dispensing): In as little as one minute, the coffee will have cooled significantly. Pour the cooled beverage via the spout on the opposite side of the lid into a serving cup. Cooling times vary based on freezer temperature, initial liquid temperature and volume, and whether the product is swirled. A "Cooling Times" chart provides estimates:
     • Coffee (6 oz Small): 60 seconds (swirling), 2 minutes (resting)
     • Coffee (8 oz Medium): 60 seconds (swirling), 2 minutes (resting)
     • Coffee (10 oz Large): 60 seconds (swirling), 3 minutes (resting)
     • Coffee (12 oz Extra Large): 90 seconds (swirling), 3 minutes (resting)
     • Wine (6 oz): 30 seconds (swirling), 60 seconds (resting)
     • Spirits (3 oz): 30 seconds (swirling), 60 seconds (resting)
     • To achieve ice-cold coffee without adding ice to the drink, an additional 60+ seconds should be added to the corresponding cooling time.

3. Preparation for Next Use:

   • Step 4 (Rinsing and Refreezing): Pour clean water through the lid (as done with coffee) and then pour it back out into the sink to rinse. Dry off any condensation from the outside of the unit. Place the product back in the freezer in an upright position for subsequent use.

Maintenance Features:

• Washing: The HyperChiller should be washed before its first use. Periodically, the product should be taken apart and thoroughly washed. All parts of the HyperChiller are top-shelf dishwasher safe, making cleaning convenient.
• Customer Support: Elite's customer service team is available for questions. They can be reached toll-free at 800-365-6133 ext. 120/105/115. More information and support are available on their website, hyperchiller.us, which also offers a live chat support and contact us form, and allows product registration online.
• Demo Video: A demo video for product assembly and use is available at https://hyperchiller.com/pages/how-it-works-video.

Warranty Information:

The HyperChiller comes with a Limited 90-Day Warranty, valid with a dated proof of purchase. This warranty covers manufacturing defects under normal use and conditions for 90 days from the original purchase date. It applies only to the original purchaser and for products used within the 50 U.S. states plus the District of Columbia (excluding Puerto Rico and the Virgin Islands). The warranty does not cover normal wear and tear, commercial use, improper assembly, shipping damages, misuse, abuse, accidents, alterations, lack of proper care, lost or missing parts, damage to plastic or stainless-steel inner cups (cracked/broken/scratched/dented), unauthorized service/repair, extended warranties from third parties, or acts of nature. Maxi-Matic USA, the manufacturer, will repair or replace defective products at its sole discretion. Returns require an RA# obtained from customer service, and all return shipping charges must be prepaid by the customer. Maxi-Matic USA will cover shipping for repaired or replacement products back to the customer.

HyperChiller HC2 Series Specifications