What to do if my HYPERICE Massager won't start?
If your device isn't starting, there could be a few reasons: * The power might not be turned on. Press the power button to turn the device on. * The device battery might be dead. Plug the device into the charger to charge the battery. * The device might not be connected to the app. Download the Hyperice App and pair your Hyperice X device.
What to do if my HYPERICE X is not responding?
If your device is not responding, it's possible the firmware has crashed. To resolve this, reset the device by plugging in the wall charger and holding the power button down for 10 seconds.
What to do if HYPERICE Massager is not cold enough?
If your device isn't getting cold enough, there could be several reasons: * Adjust the temperature setting within the app. * Ensure that airflow to the modules is not being blocked. Do not use the device under pants, blankets, or anything that may restrict airflow to the device.
What to do if the straps are too short on my HYPERICE X Massager?
If the straps are too short, it may be because the extenders are not installed. Open the “Extender Box” and follow the instructions in the box.
What to do if the straps are too long on my HYPERICE X?
If the straps are too long, it may be because the minimizers are not installed. Open the “Minimizer Box” and follow the instructions.
General| Bluetooth Connectivity | Yes |
|---|---|
| App Integration | Yes |
| Speed Settings | 3 |
| Charge Time | Approximately 2 hours |
| Warranty | 1 year |
Instructions for initial device setup, including charging and pairing.
Solutions for issues related to powering on the device or dead battery.
Troubleshooting steps for insufficient cooling performance or airflow blockage.
Steps to resolve issues where the device is unresponsive.
Guidance for addressing low battery warnings and charging problems.
Solutions for establishing and maintaining a stable Bluetooth connection.
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