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iSeries 810
Hardware Problem Analysis And Isolation
IBM iSeries 810 - Hardware Problem Analysis And Isolation Manual
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iSeries
iSeries
Server
270,
800,
810,
820,
825,
830,
840,
870,
890,
SB2,
and
SB3
Hardware
Problem
Analysis
and
Isolation
V
ersion
5
Release
2
SY44-5914-01
E
Rs
e
rv
e
r
îîî
2
Table of Contents
Main Page
Default Chapter
5
Table of Contents
5
Analyze Hardware Problems
13
Start Problem Analysis
14
Starting Point for All Problems
14
Use the Service Action Log
19
Use the Product Activity Log
21
Use the Problem Log
21
Handle Problems for Non-Critical Resources
23
Analyze Intermittent Problems
23
Correct Intermittent Problems
24
Use this Intermittent Problem Section
24
General Intermittent Problem Checklist
25
How to Analyze the Intermittent Problem
28
Intermittent Symptoms
28
Failing Area INT-Pips
29
Analyze IPL Problems
30
Cannot Perform IPL at a Specified Time (no SRC)
31
Cannot Perform IPL from the Control Panel (no SRC)
31
Cannot Perform IPL from a Remote Location (no SRC)
35
System Hangs or Loops (no SRC)
38
Logical Partition Hangs or Loops (no SRC)
40
Cannot Automatically Perform an IPL after a Power Failure
42
Analyze Power Problems
43
Cannot Power on System Unit (no SRC)
43
System or Secondary Frame Cannot be Powered off
53
Cannot Power on Secondary Frame or Unit (no SRC)
55
Problem Isolation
73
Problem Isolation Procedures (Pips)
73
Bus, High-Speed Link (HSL) Pips
74
Breaking down the SRC
75
DSA Breakdown
75
Card Positions
77
Converting from HSL Loop Number to Port Labels on the System Unit or Processor Tower
84
Bus-PIP1
87
Bus-PIP2
87
Bus-PIP3
87
Bus-PIP5
87
Bus-PIP6
88
Bus-PIP7
88
Bus-PIP8
88
Bus PIP CNSL01
89
Bus-PIP10
89
Bus-PIP11
89
Bus-PIP9
89
Bus PIP HSL-01
91
Bus PIP HSL-02
94
Bus PIP HSL-03
96
Bus PIP HSL-04
97
Bus PIP HSL-05
99
Bus PIP HSL-06
99
Bus PIP HSL-07
100
Bus PIP HSL-08
100
Bus PIP IOP-01, IOP Reset
101
Bus PIP IOP-02, Isolate to Failing I/O Adapter Resource
102
Bus PIP IOP-03
104
Bus PIP MAB-02
106
Bus PIP MAB-03
107
Bus PIP MAB-04
109
Bus PIP PCIBUS-PIP1
111
Bus PIP Verify - RA
113
Communications PIP
115
Comm-Pip1
115
Disk Unit PIP
117
Du-Pip3
117
Intermittent Pips
120
INT-PIP3 External Noise on Ac Voltage Lines
120
INT-PIP5 External Noise on Twinaxial Cables
121
INT-PIP7 Electromagnetic Interference (EMI)
122
INT-PIP8 Grounding
122
INT-PIP9 Utility Power and Battery Power Units
124
INT-PIP14 Station Protectors
126
INT-PIP16 Licensed Internal Code
126
INT-PIP18 Ptfs Not Installed
126
INT-PIP20 Performance Problems
127
INT-PIP24 Service Processor Data Collection
127
Licensed Internal Code (LIC) Pips
128
Lic-Pip1
129
Lic-Pip3
130
Lic-Pip4
131
Lic-Pip7
132
Lic-Pip11
135
Lic-Pip8
135
Lic-Pip12
146
Lic-Pip13
150
Logical Partition (LPAR) PIP
156
Lpar-Pip01
156
Operations Console Pips
158
Operations Console-PIP1
159
Operations Console-PIP2
161
Operations Console-PIP3
162
Power Pips
164
Power PIP3
165
Power PIP4
165
Power PIP5
170
Power PIP6
172
Power PIP7
178
Power PIP8
180
Power PIP9
184
Power PIP11
187
Storage Device I/O Processor (SDIOP) Pips
197
Sdiop-Pip1
199
Sdiop-Pip13
201
Sdiop-Pip16
204
Sdiop-Pip17
207
Sdiop-Pip18
209
Sdiop-Pip19
211
Sdiop-Pip20
211
Sdiop-Pip21
213
Sdiop-Pip22
214
Sdiop-Pip23
214
Sdiop-Pip25
214
Sdiop-Pip26
216
Sdiop-Pip27
218
Sdiop-Pip28
219
Sdiop-Pip29
220
Sdiop-Pip30
220
Sdiop-Pip31
221
Sdiop-Pip32
222
Sdiop-Pip33
222
Sdiop-Pip34
223
Sdiop-Pip40
223
Sdiop-Pip41
224
Storage Device I/O Card FRU Locations
224
Service Processor Pips
225
Sp-Pip42
226
Sp-Pip43
226
Sp-Pip44
232
Sp-Pip45
232
System Power Control Network (SPCN) Pips
233
Spcn Pip1
234
Spcn Pip10
234
Spcn Pip20
234
Spcn Pip21
235
Tape Unit Pips
236
Tu-Pip1
236
Tu-Pip2
238
Tu-Pip3
240
Tu-Pip4
242
Tu-Pip6
246
Tape Unit Self-Test Procedure
247
Tape Device Ready Conditions
249
Twinaxial Workstation I/O Processor PIP
250
Twsc-Pip1
251
Workstation Adapter PIP
256
Ws-Pip1
257
Workstation Adapter Console PIP
259
Wsac-Pip1
260
Failing Items
261
Symbolic Frus
280
Acmodul
280
Airmovr
283
Ajdgp01
286
Altintf
286
Altmanl
289
Anybrdg
290
Anybus
290
Anyfc
290
Anymem
290
Anymemx
293
Anyproc
294
As4Ntdd
295
Auxcbl
296
Auxioa
296
Backpln
296
Batchgr
297
Batry
297
Bkspcn
298
Bpcpwr
299
Bpdpwr
299
Bpfpwr
300
Bprpwr
300
Bstwrpl
301
Bus1
301
BUSCBL1, BUSCBL2, BUSCBL3, or Buscblx
304
Buspwr
307
Busvpd
309
Cachbat
309
Cache
309
Cappwr
310
Cblall
310
Cblpwr
313
Ccin
315
Locations for Processors and Memory Frus
316
Processor Configuration
317
Cdawkld
330
Cdtray
330
Cecpwr
330
Check
331
Clkcard
332
Clckcrd
332
Cmpres1
333
Crypbat
333
Ctlpncd
334
Ctlpnl
335
Cvtcard
336
Dcapwr
336
Devbpln
337
Device
337
Devterm
337
DIMM 0
338
Dimm0_1
339
DIMM 1
339
DIMM 2
340
Dimm2_3
341
DIMM 3
342
Diskdrv
343
Diskimg
343
Disktry
344
Dmreg
344
Dpac
347
Drvswch
347
Dskdrv
347
Dsktry
347
Dskunit
348
Eacode
348
Extremd
348
Extscsi
348
Fccable
350
Fccode
350
Fcdev
350
Fcgate
350
Fcintf
351
Fcioa
351
Fcport
351
Hslctlr
352
Idpart
353
Intrlck
361
Ioacnfg
361
Iop
362
Iopwr
362
Iplintf
362
I2Cbus
365
Jtport
369
Lbsadp1
370
Lbsadp2
371
Lbsadp3
371
Lbsadp4
371
Lbsadp5
371
Lbusadp
371
Loc_Sys
372
Lparcfg
372
Lparsup
372
Lsmedia
372
Mabrcfg
373
Ma_Brdg
375
Mappwr
376
MAPPWR-1: the UEPO Switch on the Bulk Power Controller (BPC) Is in the Bypass Position
379
MAPPWR-2: There Is a Bulk Power Regulator (BPR) Communications Fault
379
MAPPWR-3: an Open Room EPO Switch Has Been Detected from One Side
380
MAPPWR-4: There Is a 350 V Bulk Failure
381
MAPPWR-5: an Air Flow Loss Has Been Detected
382
MAPPWR-6: There Is a Processor (Critical/Warning) Overtemperature Fault
383
MAPPWR-7: There Is a Bulk Power Assembly (BPA) Communication Failure
384
MAPPWR-8: Loss of Ac Power or Phase Missing
385
MAPPWR-9: 2.5 V Current/Voltage Problem in Processor Subsystem
387
MAPPWR-A: 1.8 V Current/Voltage Problem in Processor Subsystem
390
MAPPWR-B: 1.5 V Auxiliary Current/Voltage Problem in Processor Subsystem
394
MAPPWR-C: 1.5 V CPU Current/Voltage Problem in Processor Subsystem
398
MAPPWR-D: 3.3 V Current/Voltage Problem in Processor Subsystem
400
MAPPWR-E: 5.0 V Current/Voltage Problem in Processor Subsystem
404
MAPPWR-F: Cable Problem in Power Subsystem
407
MAPPWR-G: a UEPO Panel Fault Has Been Detected
410
MAPPWR-H: an MCM Fault Has Been Detected
410
MAPPWR-J: There Is a Bulk Power Enclosure (BPE) Communication Failure
411
Masbus
411
Mdapwr
412
Media
413
Memcfg
413
Memory
413
Memory for 2890 Integrated Xseries Server (IXS) Card
414
Memory for 2892 Integrated Xseries Server (IXS) Card
415
Message
415
Moveioa
415
Msapwr
415
Mstore
416
Mumiocd
417
Netserv
418
Nextlvl
418
Nofrus
418
Nomsuse
418
Nscable
418
Ntdevdr
418
Ntlandd
418
Ntopsys
418
Ntuser
418
Ntvscsi
419
Opt_Cln
419
Optlcbl
419
Optldrv
419
Opuser
419
Pcibus
419
Pgdpart
419
Piocard
427
Plus
428
Ppcimin
429
Ppcisys
429
Ppcitwr
430
Pri_Pci
430
Primioa
431
Proc
431
Procmm
431
Procode
432
Proc0
432
Proc1
432
Proc2
432
Proc3
432
Ptfsrch
432
Pwroc
433
Pwrreg
437
Pwrsply
443
Qsysopr
455
Redh
455
Refer
456
Rem_Nic
456
Rem_Sys
456
Rioport
456
Rmdev
458
Siadpcd
458
Si_Card
459
Sicntrl
460
Siioadp
462
Si_Phb
464
Sirgcbl
465
Sirgcfg
468
Sirstat
469
Sloterr
474
Snsdata
475
Spcncrd
475
Spnlcrd
475
Storioa
475
Svcdocs
476
Svcproc
476
Sysbkpl
476
Sysbkex
478
Sysunit
479
Tapcln
481
Tapcnfg
481
Tod
481
Twrbkpl
481
Twrcard
482
Twrplnr
485
Uc235
486
Uc236
486
Ug3As
486
Uj0E7
486
Uj6P3
486
Uja34
487
Uje34
487
Uje35
487
Uje40
487
Ulnz3
488
Ulnz4
488
Unp20
488
Uplf1
488
Upsunit
488
User
489
Ux201
489
Ux202
489
Uy1Z1
490
Uy1Z2
490
Uy1Z3
490
Uy1Z4
490
Uy1Z5
490
Vpdconc
491
Vpdpart
491
Notices
505
Trademarks
507
Version 5 Release
509
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