IBM NetVista Quick Reference

messages and error codes. The information that comes with your computer
also describes the diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating
system or application program.
Calling for service
If possible, be at your computer when you call. Please have the following
information ready:
v Machine type, model, and serial number
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see “Telephone
numbers” in the “Getting information, help, and service” chapter.
Appendix A. Warranty information 39

IBM NetVista Specifications

General

Category	Desktop
Model	NetVista
Processor Type	Intel Celeron
Memory Type	SDRAM
Optical Drive	CD-ROM, DVD-ROM, or CD-RW
Graphics	Integrated Intel graphics
Audio	Integrated audio
Network	10/100 Ethernet
Operating System	Windows 2000, Windows XP (Varies by model)
Expansion Slots	PCI
Ports	USB, serial, parallel, VGA, audio in/out