Step 1020-1
The following steps analyze a failure to load the diagnostic programs.
Note: You are asked questions regarding the operator panel display. You are also
asked to perform certain actions based on displayed POST indicators.
Please be observant of these conditions.
1. Insert the diagnostic CD-ROM into the CD-ROM drive.
2. Turn the power off.
3. Turn the power on.
4. When the keyboard indicator is displayed (the word keyboard on an ASCII
terminal or the keyboard icon on a graphical display), press the F5 key on the
directly-attached keyboard or the number 5 key on an ASCII terminal.
5. Enter a password, if requested.
6. Wait until the diagnostics are loaded or the system appears to stop.
7. Find your symptom in the following table; then follow the instructions given in the
Action column.
Symptom Action
The diskette LED is blinking rapidly, or EIEA or
EIEB is displayed on the operator panel.
The flash EPROM data is corrupted. The
recovery procedure for the flash EPROM should
be executed. See “Firmware Recovery” on
page 6-22.
The system stops with a prompt to enter a
password.
Enter the password. You are not allowed to
continue until a correct password has been
entered. When you have entered a valid
password go to the beginning of this table and
wait for one of the other conditions to occur.
The diagnostic operating instructions are
displayed.
Go to MAP 0020 in the
IBM RS/6000 Diagnostic
Information for Multiple Bus Systems
.
The system login prompt is displayed. You may not have pressed the correct key or
you may not have pressed the key soon enough
when you were to indicate a Service Mode IPL
of the diagnostic programs. If this was the case
start over at the beginning of this Step.
Note: Perform the systems shutdown
procedure before turning off the system.
If you are sure you pressed the correct key in a
timely manner, go to “Step 1020-2” on
page 2-13.
Chapter 2. Maintenance Analysis Procedures 2-11
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