An affordable single-socket, quad-core server with high performance
and data protection for small, medium, and large businesses
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Product Customization Services and extensive technical support offerings.
The IBM ServerProven program provides the confidence that specific options and operating
systems have been tested on the server and are officially supported to work together. It is
updated frequently to ensure that the latest compatibility information is always at your
customers’ fingertips.
The IBM Standalone Solutions Configuration Tool (SSCT) is a downloadable tool that
simplifies the often complex chore of configuring a full rack of servers (including blade
servers) and confirming that you have all the cables, power distribution units, KVM
(keyboard, video and mouse) switch boxes and other components you need, as well as the
proper airflow clearances, electrical circuits and other environmental conditions.
IBM System x and BladeCenter Power Configurator helps IT managers plan for data
center power needs, by providing the following information for specific configurations of
System x and BladeCenter systems: power input (watts), PDU sizing (amps), heat output
(BTUs), airflow requirements through chassis (CFM), VA rating, leakage current (mA), and
peak inrush current (amps).
IBM ServerGuide (installed from CD) simplifies the process of installing and configuring
System x and xSeries servers. ServerGuide goes beyond mere hardware configuration by
assisting with the automated installation of the Microsoft
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Windows
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Server
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2003 and 2008
operating systems, device drivers and other system components, with minimal user
intervention. (Drivers are also included for support of Novell NetWare, Red Hat Linux and
SUSE LINUX.) This focus on deployment helps customers reduce both their total cost of
ownership and the complexity that administrators and technical personnel face.
IBM Systems Director Service and Support Manager (previously called IBM Electronic
Service Agent) is an innovative “call home” feature that allows System x and BladeCenter
servers to automatically report hardware problems to IBM support, which can even dispatch
onsite service if necessary to those customers entitled to onsite support under the terms of
their warranty or an IBM Maintenance Agreement. Service and Support Manager resides on
a server and provides electronic support and problem management capabilities through a
highly secure electronic dialogue between your systems and IBM. It monitors networked
servers for hardware errors and it can perform hardware and software inventories and report
inventory changes to IBM. All information sent to IBM is stored in a highly secure database
and used for improved problem determination.
Additional services include hardware warranty upgrades and factory-installed Product
Customization Services (PCS), such as asset tagging, hardware integration, software
imaging and operating systems personalization.
IBM offers extensive technical support by phone and via the Web. Support options include
links to forums/newsgroups, problem submission, online shopping support, service offerings,
device drivers for all IBM product lines, software downloads and even upcoming technical
seminar worldwide schedules and registration. Also available are remote installation,
configuration and usage support for System x and xSeries hardware and software, as well
as onsite custom services to give customers the level of expertise they require.
IBM Maintenance and Technical Support solutions can help you get the most out of your
IT investment by reducing support costs, increasing availability and simplifying management
with integrated support for your multiproduct, multivendor hardware and software
environment. For more information on hardware maintenance, software support, solution
support and managed support, visit http://ibm.com/services/maintenance.
Advanced Systems Management Capabilities
The x3200 M3 has a high level of systems management capabilities that are well-suited to
remote locations as well as to stand-alone environments. Features include UEFI, IMM, IBM
ToolsCenter, IBM Systems Director Active Energy Manager, Automatic Server Restart,
Wake on LAN support, PXE support, text console redirect, Predictive Failure Analysis, and
IBM Systems Director.
The IMM provides industry-standard Intelligent Platform Management Interface (IPMI)
2.0-compliant systems management. It provides a number of important system functions,
including:
• Monitoring of system and battery voltage, system temperature, fans, power supplies,
processor and DIMM status
• Fan speed control
• Product ID and Family ID detection
• Highly secure remote power on/off
• System reset control
• NMI/SMI detection and generation