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IBM System x3200

IBM System x3200
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System x3200 Types 4362 and 4363
Problem Determination and Service Guide
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Table of Contents

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IBM System x3200 Specifications

General IconGeneral
Form FactorTower
NetworkIntegrated Gigabit Ethernet
ProcessorIntel Xeon 3000 sequence, Intel Pentium Dual-Core processor, Intel Celeron processor
Processor CoresDual-Core
ChipsetIntel 3000
MemoryUp to 8GB DDR2
Memory Slots4
StorageSATA HDD
RAID SupportRAID 0, 1
Drive Bays4 internal 3.5-inch

Summary

Safety

Guidelines for trained service technicians

Information for trained service technicians regarding inspecting for unsafe conditions.

Guidelines for servicing electrical equipment

Guidelines to observe when servicing electrical equipment to ensure safety.

Safety statements

Explanation of caution and danger statements and their numbering system.

Chapter 1. Introduction

Related documentation

Lists accompanying documentation for the server.

Notices and statements in this document

Explains the types of notices and statements used in the document.

Features and specifications

Summary of the server's features and specifications.

Server controls, LEDs, and power

Describes server controls, light-emitting diodes (LEDs), and power management.

Connectors, LEDs, and jumpers

Details system board connectors, LEDs, and jumpers.

Chapter 2. Diagnostics

Diagnostic tools

Overview of tools available for diagnosing and solving hardware problems.

POST beep codes

Describes POST beep codes and suggested actions to correct detected problems.

Error logs

Information on POST error log, BMC system-event log, and system-event/error log.

POST error codes

Table of POST error codes and suggested actions for correction.

Troubleshooting tables

Tables to find solutions for problems with identifiable symptoms.

Chapter 3. Parts listing, System x3200 Types 4362 and 4363

Replaceable server components

Lists replaceable components and categorizes them into Tier 1, Tier 2 CRUs, and FRUs.

Chapter 4. Removing and replacing server components

Installation guidelines

Guidelines to follow before removing or replacing a server component.

Working inside the server with the power on

Guidelines for safely working inside a powered-on server.

Handling static-sensitive devices

Precautions to reduce damage from electrostatic discharge.

Removing the side cover

Step-by-step instructions for removing the server side cover.

Removing the lower bezel

Instructions for removing the lower bezel to access certain devices.

Removing the upper bezel

Instructions for removing the upper bezel to access drives.

Removing an adapter

Step-by-step instructions for removing an adapter from the server.

Installing an adapter

Step-by-step instructions for installing an adapter into the server.

Removing and installing internal drives

Procedure for removing and installing internal drives in the server.

Removing a hot-swap hard disk drive

Procedure for removing hot-swap hard disk drives.

Installing a hot-swap hard disk drive

Procedure for installing hot-swap hard disk drives.

Removing a non-hot-swap power supply

Procedure for removing a non-hot-swap power supply.

Installing a non-hot-swap power supply

Procedure for installing a non-hot-swap power supply.

Removing the microprocessor and fan sink

Instructions for removing the microprocessor and fan sink.

Installing a microprocessor and fan sink

Instructions for installing the microprocessor and fan sink.

Removing the system board

Step-by-step instructions for removing the system board.

Installing the system board

Step-by-step instructions for installing the system board.

Chapter 5. Configuration information and instructions

Updating the firmware

Information on downloading and applying firmware updates for the server.

Configuring the server

Overview of server configuration programs like Setup Utility and ServerGuide.

Broadcom NetXtreme Gigabit Ethernet Boot Agent

Instructions for enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent.

Broadcom NetXtreme Gigabit Ethernet controller configuration

Information on configuring the integrated Gigabit Ethernet controller.

LSI Configuration Utility program

Guide to using the LSI Configuration Utility for RAID arrays.

Using the ConfigurationSetup Utility program

Instructions for starting and using the Configuration/Setup Utility program.

Appendix A. Getting help and technical assistance

Before you call

Steps to take before calling for IBM support.

Using the documentation

Information on accessing IBM system documentation and resources.

Getting help and information from the World Wide Web

Resources for obtaining IBM system and support information online.

Software service and support

Information on obtaining telephone assistance for software issues.

Hardware service and support

Information on obtaining hardware service and support from IBM.

Appendix B. Notices

Trademarks

List of IBM trademarks and registered trademarks.

Product recycling and disposal

Information on recycling and disposing of IT equipment according to regulations.

Battery return program

Information on battery recycling and return programs.

Electronic emission notices

Notices regarding electronic emissions compliance for various regions.

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