v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
075-xxx-000 Failed power supply test. Depending on the server model:
v Replace the hot-swap power supply.
v (Trained service technician only) Replace the
non-hot-swap power supply.
089-xxx-0nn Failed microprocessor test.
1. Make sure that the BIOS code is at the latest
level.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
201-xxx-00n Failed memory test.
Note: n = slot number of failing DIMM
Replace the following components one at a time, in
the order shown, restarting the server each time:
1. DIMM identified by nn
2. (Trained service technician only) System board
201-xxx-n99 Multiple DIMM failure.
Note: n = bank number of failing pair
1. See the error text to identify the failing DIMMs.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. DIMMs in bank n
b. (Trained service technician only) System
board
206-xxx-000 Failed diskette drive test.
1. Rerun the diskette drive test using another
diskette.
2. Reseat the diskette drive cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Diskette drive
b. (Trained service technician only) System
board
215-xxx-000 Failed CD or DVD test.
1. Run the test again with a different CD or DVD.
2. Reseat the CD or DVD drive cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. (Trained service technician only) System
board
Chapter 2. Diagnostics 49
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