v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-279-001 Adapter Cache test error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 129).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-280-001 Adapter Drive test error. Replace the attached drive.
035-281-001 Adapter Drive error. Replace the attached drive.
035-282-001 Adapter Parameters set error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 129).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
035-283-001 Adapter Battery error. Replace the battery module on the RAID adapter.
035-xxx-cnn c = ServeRAID channel number, nn = ID of
failing hard disk drive.
1. Check the system-event/error log and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the hard disk drive on channel C, ID nn.
3. Replace the hard disk drive on channel C, ID nn.
035-xxx-snn Failed hard disk drive with ID nn on RAID
adapter in slot s.
1. Check the system-event/error log and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the disk with ID nn on adapter in slot s.
3. Replace the disk with ID nn on adapter in slot s.
035-xxx-099 No adapters were found. If an adapter is installed:
1. Reseat the adapter.
2. Check the adapter cables to be sure that they are
secure.
035-xxx-s99 Failed RAID test: s = number of failing
adapter slot
1. Check the system-event/error log and replace any
indicated failing devices.
Note: A FRU must be replaced by a trained
service technician only.
2. Reseat the following components:
a. RAID adapter in slot s
b. Cable for the RAID adapter in slot s
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. RAID adapter in slot s
b. Cable for the RAID adapter in slot s
c. (Trained service technician only) System
board
48 System x3200 Types 4362 and 4363: Problem Determination and Service Guide
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