Performing the checkout procedure
To perform the checkout procedure, complete the following steps:
1. Is the server part of a cluster?
v No: Go to step 2.
v Yes: Shut down all failing servers that are related to the cluster. Go to step 2.
2. Complete the following steps:
a. Turn off the server and all external devices.
b. Check all cables and power cords.
c. Set all display controls to the middle positions.
d. Turn on all external devices.
e. Turn on the server. If the server does not start, see “Troubleshooting tables”
on page 29.
f. Check the system-error LED on the front panel. If it is lit, check the LEDs on
the system board (see “Error LEDs” on page 42).
Important: If the system-error LED on the front of the server is lit but there
are no other error indications, clear the BMC system-event log. This log does
not clear itself, and if it begins to fill up, the system-error LED will be lit. Also,
after you complete a repair or correct an error, clear the BMC system-event
log to turn off the system-error LED on the front of the server.
g. Check for the following results:
v Successful completion of POST, indicated by one beep
v Successful completion of startup
3. Did more than one beep sound, or was a POST error code displayed?
v Yes: Find the beep code or error code in “POST beep codes” on page 16 or
“POST error codes” on page 19; if necessary, see “Solving undetermined
problems” on page 64.
v No: Find the failure symptom in “Troubleshooting tables” on page 29; if
necessary, run the diagnostic programs (see “Running the diagnostic
programs” on page 43).
– If you receive an error, see “Diagnostic error codes” on page 45.
– If the diagnostic programs were completed successfully and you still
suspect a problem, see “Solving undetermined problems” on page 64.
Checkpoint codes (trained service technicians only)
A checkpoint code identifies the check that was occurring when the server stopped;
it does not provide error codes or suggest replacement components. Checkpoint
codes are shown on the checkpoint display, which is on the system board. By using
the checkpoint display, you do not have to wait for the video to initialize each time
that you restart the server.
There are two types of checkpoint codes: complex programmable logic device
(CPLD) hardware checkpoint codes and BIOS checkpoint codes. The BIOS
checkpoint codes might change when the BIOS code is updated.
For a list of checkpoint codes for the System x3200 server, see
http://w3.pc.ibm.com/helpcenter/infotips/techinfo/MIGR-58350.html.
28 System x3200 Types 4362 and 4363: Problem Determination and Service Guide
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