IBM System x3200 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
217-198-xxx Could not establish drive parameters.
1. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2.
Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
3.
(Trained service technician only) Replace the
system board.
217-xxx-000 Failed fixed disk test.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
217-xxx-001 Failed fixed disk test.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
217-xxx-002 Failed fixed disk test.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
217-xxx-003 Failed fixed disk test.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
217-xxx-004 Failed fixed disk test.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.
301-xxx-000 Failed keyboard test.
Note: After installing a USB keyboard, you
might have to use the Configuration/Setup
Utility program to enable keyboardless
operation and prevent the POST error
message 301 from being displayed during
startup.
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
50 System x3200 Types 4362 and 4363: Problem Determination and Service Guide

IBM System x3200 Specifications

General

Brand	IBM
Model	System x3200
Category	Server
Language	English