IBM ThinkPad 310E - Recording Your Computer Problem

Getting Service
Chapter 8. Solving Computer Problems
8-11
Recording your Computer Problem
Use this sheet for your problem reporting.
•
Computer information:
Machine type: __________
Serial number: __________
Date of purchase: __/__/__
•
A kind of problem:
 Continuous problem  Intermittent problem
• Error code:
_______________________________________
• Operating systems and their version if available:
 DOS Version _____
 Windows 3.1
 Windows 95
• Used application programs at the time of the problem:
_______________________________________
_______________________________________
• Problem symptom:
Describe the problem more specifically.
_______________________________________
_______________________________________
_______________________________________
_______________________________________
Reproducibility:
 Yes  No
Describe how to reproduce it:
_______________________________________
_______________________________________