Customer Support and Services
Using IBM and non-IBM network operating systems.
Interpreting documentation.
You can purchase this service for a single incident or for multiple
incidents. For more information about purchasing Network and
Server Support, see “Ordering Support Line Services.”
Ordering Support Line Services:
Enhanced PC Support Line and the Network and Server Support
Line services are available for products on the Supported Products
list. To receive a Supported Products list:
In the U.S.,
– Call 1-800-772-2227.
– Select the automated fax system option.
– Select the service for which you would like a Supported
Products list:
- For Enhanced PC Support Line, select document 11682.
- For Network and Server Support Line, select document
11683.
In Canada, contact IBM Direct at 1-800-465-7999, or:
– Call 1-800-465-3299.
In all other countries, contact your IBM reseller or IBM marketing
representative.
For more information or to purchase these services:
In the U.S., call 1-800-772-2227.
In Canada, call 1-800-465-7999.
In all other countries, contact your IBM reseller or IBM marketing
representative.
Warranty and Repair Services:
You can upgrade your ThinkPad EasyServ/Customer Carry-In
warranty service or extend the service beyond the warranty period.
Warranty upgrades in the U.S. include:
Chapter 8. Solving Computer Problems 171
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