Getting Service
Preparation
If you need further assistance, call your IBM authorized
reseller or IBM marketing representative.
You will need to know the following information when
requesting repair service:
Identification number of your computer
Options installed in your system
Note: Use the checklist on page 171.
Error message or problem
Note: Error messages can help identify which service
action is required and help the service
representative provide quick and efficient service.
Use the record sheet on page 172.
About Your Warranty
During the warranty period, you may be responsible for
repair costs if the product damage was due to misuse,
accident, modification, unsuitable physical or operating
environment, or improper maintenance.
For full information on product warranties, see Appendix B.
For your convenience, write the service phone numbers here:
170 IBM ThinkPad 380XD/385XD User's Guide
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