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Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows

. To run PC-Doctor for Windows, do as follows:

1. Click Start.

2. Move the cursor to Programs (in Windows XP, All Programs) and then to

PC-Doctor for Windows.

3. Click PC-Doctor for Windows.

4. Choose either the Run Quick Test Set or the Run Normal Test Set.

Attention

Running the Quick Test Set can take up to 10 minutes or longer. Make

sure you have time to run the entire test; do not interrupt the test while

it is running.

The Quick Test Set runs many tests of critical hardware components, but it

does not run all of the diagnostic tests in PC-Doctor for Windows. If

PC-Doctor for Windows reports that all of the tests in the Quick Test Set have

been run and that it has found no problems, consider running more of the

tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log

so that you can rapidly provide information to the help technician.

Solving computer problems

ThinkPad

T30 Series Service and Troubleshooting Guide

IBM ThinkPad T30 Series User Manual

Questions and Answers: