v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1762 Fixed disk configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
v SAS cables
v SAS hard disk drive
v SAS backplane
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
4. (Trained service technician only) Replace the
system board.
28 System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide
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