Running the diagnostic programs . . . . . . . . . . . . . . . . .58
Diagnostic text messages . . . . . . . . . . . . . . . . . . . .59
Viewing the test log . . . . . . . . . . . . . . . . . . . . . .59
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . .60
Recovering from a BIOS update failure . . . . . . . . . . . . . . . .72
System-error log messages . . . . . . . . . . . . . . . . . . . .74
Solving SCSI problems . . . . . . . . . . . . . . . . . . . . . .82
Solving power problems . . . . . . . . . . . . . . . . . . . . .82
Solving Ethernet controller problems . . . . . . . . . . . . . . . . .83
Solving undetermined problems . . . . . . . . . . . . . . . . . . .84
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . .85
Chapter 3. Parts listing, System x3400 Types 7973, 7974, 7975 and 7976 87
Replaceable server components . . . . . . . . . . . . . . . . . .88
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .92
Chapter 4. Removing and replacing server components . . . . . . . .95
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .95
System reliability guidelines . . . . . . . . . . . . . . . . . . .96
Working inside the server with the power on . . . . . . . . . . . . .96
Handling static-sensitive devices . . . . . . . . . . . . . . . . .97
Returning a device or component . . . . . . . . . . . . . . . . .97
Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . .98
Removing the bezel . . . . . . . . . . . . . . . . . . . . . .98
Replacing the bezel . . . . . . . . . . . . . . . . . . . . . .99
Removing the side cover . . . . . . . . . . . . . . . . . . . . 100
Installing the side cover . . . . . . . . . . . . . . . . . . . . 101
Removing an adapter . . . . . . . . . . . . . . . . . . . . . 102
Installing an adapter . . . . . . . . . . . . . . . . . . . . . 103
Removing and installing internal drives . . . . . . . . . . . . . . 105
Removing a hot-swap power supply . . . . . . . . . . . . . . . .116
Installing a hot-swap power supply . . . . . . . . . . . . . . . .118
Removing a memory module . . . . . . . . . . . . . . . . . .119
Installing a memory module . . . . . . . . . . . . . . . . . . . 120
Removing a hot-swap fan . . . . . . . . . . . . . . . . . . . 122
Installing a hot-swap fan . . . . . . . . . . . . . . . . . . . . 123
Removing the rear system fan cage assembly with baffle . . . . . . . . 124
Installing the rear system fan cage assembly with baffle . . . . . . . . 124
Removing the front system fan cage assembly . . . . . . . . . . . . 126
Installing the front system fan cage assembly . . . . . . . . . . . . 128
Removing the front USB connector assembly . . . . . . . . . . . . . 129
Installing the front USB connector assembly . . . . . . . . . . . . . . 130
Removing the rear adapter retention bracket . . . . . . . . . . . . . 130
Installing the rear adapter retention bracket . . . . . . . . . . . . . . 131
Removing the front adapter-retention bracket . . . . . . . . . . . . . 132
Installing the front adapter-retention bracket . . . . . . . . . . . . . . 132
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 133
Removing the battery . . . . . . . . . . . . . . . . . . . . . 133
Installing the battery . . . . . . . . . . . . . . . . . . . . . 133
Removing the ServeRAID 8k-l adapter . . . . . . . . . . . . . . . 134
Installing the ServeRAID 8k-l adapter . . . . . . . . . . . . . . . 135
Removing the ServeRAID-8k adapter . . . . . . . . . . . . . . . 135
Installing the ServeRAID-8k adapter . . . . . . . . . . . . . . . 136
DIMM air duct . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing the DIMM air duct . . . . . . . . . . . . . . . . . . . 139
Removing the control-panel assembly . . . . . . . . . . . . . . . 140
iv System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide