v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
166-051-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
1. Update the firmware (BIOS, service processor,
and diagnostics; see “Updating the firmware” on
page 165).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
166-060-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
1. Update the firmware (BIOS, service processor,
and diagnostics; see “Updating the firmware” on
page 165).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
166-070-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
1. Update the firmware (BIOS, service processor,
and diagnostics; see “Updating the firmware” on
page 165).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
64 System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide
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