What to do if Icare Medical Equipment shows 'INCORRECT ALIGNMENT'?
If the Icare Medical Equipment displays 'INCORRECT ALIGNMENT', press the Measure button to acknowledge the error. Reposition the tonometer so the probe is perpendicular to the center of your eye, ensuring your eye is properly open.
What to do if Icare Personal Care Products shows 'INCORRECT ALIGNMENT'?
If the Icare Personal Care Products tonometer displays 'INCORRECT ALIGNMENT', it means the probe wasn't perpendicular to the center of your eye or it hit an eyelid or eyelashes. Press the Measure button to acknowledge the error. Reposition the tonometer so the probe points perpendicularly to the cornea, and keep your eye properly open.
What to do if Icare Personal Care Products says 'TOO FAR'?
If your Icare Personal Care Products device shows 'TOO FAR', press the Measure button to acknowledge the error. Then, shorten the forehead and cheek supports.
What to do if Icare HOME2 says 'TOO NEAR'?
If your Icare Personal Care Products device displays 'TOO NEAR', press the Measure button to acknowledge the error. Then, lengthen the forehead and cheek supports.
Why does my Icare HOME2 say 'REPEAT'?
If the Icare Personal Care Products displays 'REPEAT', it indicates a problem with the probe's movement. The suggested solution is to repeat the measurement.
What to do if Icare HOME2 Personal Care Products shows a Bluetooth Error?
If you see a 'Bluetooth Error' message on your Icare Personal Care Products device, it means the PIN code was entered incorrectly, or the pairing was removed by iCare EXPORT or iCare PATIENT2. To resolve this, press to acknowledge the notification and then repeat the pairing process from the beginning.
What to do if Icare HOME2 Personal Care Products says Bluetooth Connected?
If your Icare Personal Care Products device displays 'Bluetooth Connected', simply press the screen to acknowledge the notification.
What to do if Icare HOME2 Personal Care Products says Pairing Cancelled?
If your Icare Personal Care Products device displays 'Pairing Cancelled', press the screen to acknowledge the notification. If needed, repeat the pairing process from the start.
What to do if Icare HOME2 Personal Care Products says Rental Expired?
Return the rented Icare Personal Care Products tonometer to the clinic, or discuss extending your rental period with the clinic.
What to do if Icare Medical Equipment displays 'REPEAT'?
If the Icare Medical Equipment displays 'REPEAT', press the Measure button once to acknowledge the error, and then repeat the measurement.
General| Product Type | Tonometer |
|---|---|
| Connectivity | Bluetooth |
| Compatibility | iOS and Android devices |
| Probe Type | Disposable probes |
| Display | LCD |
| Intended Use | Self-measurement of intraocular pressure (IOP) |
| Technology | Rebound Tonometer |
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