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FREQUENTLY ASKED QUESTIONS
Is there anything I should know before using the iFetch Frenzy?
The iFetch Frenzy is non-electronic and does not launch balls, so you don’t have to worry about
your dog getting injured from the product itself. Please be cautious when letting medium to large
dogs play with the miniature iFetch tennis balls (1.6” diameter or 40mm). Supervise to ensure your
dog does not choke or swallow the balls.
How far does the ball roll out of the iFetch Frenzy?
On a at surface, the mini tennis ball will roll out of one of the chutes at the bottom about 6-12 feet,
on average, unless the dog retrieves it before then.
Do I have to use only the iFetch balls with my Frenzy?
The Frenzy is optimized to roll the iFetch balls based on their weight and diameter; however, if you
nd other balls that are the same size and weight, they should work just ne.
My dog slobbers a lot. Is that a problem?
Heavy slobber can slow down the speed of the balls when they exit the Frenzy and it can also alter
the randomization of the balls coming out of different openings at the bottom of the toy. If your
dog is a heavy slobberer, we recommend using a towel to wipe off the balls occasionally if they get
wet, or substituting a dry ball for the rest of playtime. You can also try miniature squash balls (1.5-
1.6” diameter) to see if that helps.
For more FAQs, visit goifetch.com.
Your iFetch Frenzy requires no regular maintenance.
• If the inside of your Frenzy needs cleaning, turn the toy upside down and feed a long damp
cloth through one of the bottom openings up through the top. Twist and pull the cloth back and
forth to clean. Repeat for the other two openings.
• If the balls are dirty, we recommend cleaning them with a wet cloth and replacing them when
needed. If your dog pulls the fuzz on the outside of the ball, it can keep the ball from feeding
into the top of the Frenzy. We recommend trimming the fuzz if that happens.
MAINTENANCE & CLEANING
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