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goifetch.com
iFetch products come with a one-year warranty covering manufacturer’s defects, assuming normal
use. Defective products returned to iFetch may be sent either shipping prepaid or, if pre-approved
by iFetch, via UPS ground transportation with shipping paid by iFetch. To honor the warranty,
iFetch, at its option, will repair the defective product or replace the defective product with a new or
refurbished unit.
Before iFetch will honor a warranty claim, the customer must:
• provide proof of purchase,
• obtain a Return Merchandise Authorization (RMA) Number by contacting iFetch at:
support@goifetch.com or 512-219-3271.
The warranty is void if:
• the product is purchased and/or taken outside of the United States,
• the product was misused, or
• the product was not purchased from an authorized seller.
WARRANTY
iFetch’s sole obligation under this express product warranty shall be, at iFetch’s option and
expense, to repair the defective product, deliver to the customer an equivalent product
to replace the defective product, or if neither of the two foregoing options are reasonably
available, iFetch may refund to the customer the purchase price paid for the defective product.
All products that are replaced will become the property of iFetch. Replacement products may
be new or reconditioned. iFetch warrants any replaced or repaired product for ninety days
(90) days from shipment, or the remainder of the initial warranty period, whichever is longer.
Defective products returned to iFetch must be packaged appropriately for safe shipment. It
is recommended that the shipment be insured or sent by a method that provides for tracking
of the package. iFetch is not responsible for loss or damage during shipment to iFetch. The
repaired or replaced item will be shipped to the customer, at iFetch’s expense, not later than
thirty (30) days after iFetch receives the defective product, and iFetch will retain risk of loss or
damage until the item is delivered to the customer.
US customers who purchased from authorized sellers in the US have a one-year manufacturer’s
warranty as detailed below. The warranty will be void if the product is taken outside of the US.
Customers in other countries who purchased from authorized sellers in their country should
contact the local International Distributor for warranty information. Links to International
Distributors can be found here.
If you have any question about your warranty coverage, please feel free to contact iFetch via
email at support@goifetch.com.
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