What to do if iHealth Gluco-Monitoring System is higher than 600?
If your iHealth Blood Glucose Meter displays a blood glucose level higher than 600 mg/dL (33.3mmol/L), wash and dry your hands and the test site thoroughly. Repeat the test using a new test strip. If the result still shows 'HI', seek medical advice immediately.
What to do if iHealth Blood Glucose Meter is lower than 20?
If your iHealth Blood Glucose Meter displays a blood glucose level lower than 20mg/dL (1.1mmol/L), repeat the test using a new test strip. If the result still flashes 'Lo', seek medical advice immediately.
Why iHealth Gluco-Monitoring System shows error with test strip?
If you are experiencing problems related to test strip use with your iHealth Blood Glucose Meter, it may be due to a wet or damaged test strip, removing the test strip too soon, or applying more blood after testing began. Re-test using a new test strip to resolve the issue.
What to do if iHealth Gluco-Monitoring System Blood Glucose Meter has a problem?
Re-test your iHealth Blood Glucose Meter with a new test strip. If the problem persists, call iHealth Labs Customer Service at 1-855-816-7705 for assistance.
General| Device Type | Blood Glucose Meter |
|---|---|
| Model Number | BG5 |
| Connectivity | Bluetooth |
| Measuring Time | 5 seconds |
| Display | LCD |
| Mobile App Compatibility | iHealth Gluco-Smart |
| Test Strip Type | iHealth Test Strips |
| Sample Size | 0.7 μL |
| Measurement Range | 20-600 mg/dL |
| Memory Capacity | 500 test results |
| Operating Conditions | 10-40°C |
Details critical safety guidelines for using the iHealth system.
Provides crucial advice for accurate blood glucose readings and potential influencing factors.
Covers procedures for charging the device and accessing cloud services.
Guides users on connecting and synchronizing the meter with an iOS device.
Details the process for control tests when the meter is not connected to the app.
Details the process for control tests when the meter is connected to the app.
Explains error codes and messages displayed by the meter.
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