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iHealth HS4 - User Manual

iHealth HS4
10 pages
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Template version:1
1
Wireless Scale
OPERATION GUIDE
INDEX
IMPORTANT INFORMATION .........................................................................2
CONTENTS AND DISPLAY INDICATORS.....................................................2
INTENDED USE ..............................................................................................2
PRODUCT DESCRIPTION..............................................................................3
SPECIFICATIONS...........................................................................................3
IMPORTANT....................................................................................................4
SETUP AND OPERATING PROCEDURES....................................................5
1. GET THE APPLICATION FOR HS4 ........................................................5
2. INSTALLING BATTERIES .......................................................................5
3. MEASURE................................................................................................6
4. USING WITHOUT iOS DEVICE ...............................................................6
5. AUTOMATIC SHUTDOWN FEATURE ....................................................7
6. FIRMWARE UPDATE ..............................................................................7
7. OPERATING INSTRUCTIONS.................................................................8
8. TROUBLESHOOTING .............................................................................8
MAINTENANCE ..............................................................................................9
EXPLANATION OF SYMBOLS ON UNIT.......................................................9
WARRANTY INFORMATION..........................................................................9
SERVICE CENTER .......................................................................................10

Questions and Answers

  • D
    daniellemurilloAug 16, 2025
    What to do if my iHealth Scales display 'Er 1' error?
    • N
      Natasha Stewart MDAug 16, 2025
      If your iHealth Scales display “Er 1”, it means the current weight is beyond the measurement range. To resolve this, estimate your weight and ensure it does not exceed 180kg when using the scale.
  • R
    Richard MillerAug 19, 2025
    Why do my iHealth HS4 say 'Lo' or have no power?
    • S
      sharon28Aug 19, 2025
      If your iHealth Scales show a 'Lo' message or no power, it indicates a low battery. First, check that the batteries are installed with the correct polarity. If the problem persists, replace all four batteries.
  • P
    Paul DurhamAug 21, 2025
    What to do if my iHealth HS4 display 'Er 2'?
    • A
      Amanda DouglasAug 22, 2025
      If your iHealth Scales display “Er 2”, it means the current weight is unsteady. Place your feet in the center of the glass platform, stand still, and allow the scale to shut off completely after weighing. Avoid moving the scale unnecessarily.
  • Z
    zfloresAug 25, 2025
    What to do if my iHealth HS4 display 'Er 4'?
    • X
      xkelleyAug 25, 2025
      If the iHealth Scales display “Er 4”, it means the connection failed between the scale and the iOS App. To fix this, ensure your wireless access point is in good condition. Also, remove the batteries, wait one minute, and then reinstall them.
  • E
    evan20Aug 28, 2025
    What to do if my iHealth HS4 Scales display 'Er 0'?
    • M
      mario45Aug 28, 2025
      If your iHealth Scales display “Er 0”, it indicates a failure to initialize. To solve this, remove the batteries, wait one minute, and then reinstall them.
  • D
    Donna MorenoAug 30, 2025
    What does it mean when my iHealth HS4 Scales display 'Er 9'?
    • B
      brooke98Aug 30, 2025
      If your iHealth Scales display “Er 9”, it indicates a FLASH access error. Remove the batteries, wait one minute, reinstall them, and then re-test the scale.
  • A
    Aaron RasmussenSep 3, 2025
    What to do if my iHealth HS4 are not responding?
    • A
      Anthony JonesSep 3, 2025
      If your iHealth Scales are not responding when you operate them or load batteries, it might be due to incorrect operation or strong electromagnetic interference. Remove the batteries, wait one minute, and then reinstall them.
  • O
    Olivia MillerSep 5, 2025
    What to do if iHealth HS4 APP displays “Timeout”?
    • C
      Cynthia JimenezSep 6, 2025
      If the iHealth Scales APP displays “Timeout”, upload data again. If it still doesn’t work, reconnect the Bluetooth.
  • J
    Jessica RichSep 8, 2025
    What to do if the Bluetooth Signal in iHealth HS4 Scales APP extinguish?
    • T
      Tracey OrtizSep 8, 2025
      If the iHealth Scales Bluetooth signal in APP extinguish, re-enable the Bluetooth and restart the APP. If it still doesn’t work, restart your iPod Touch, iPhone, or iPad.
  • A
    Alexis EllisonSep 12, 2025
    How to fix unsuccessful scale search on iHealth HS4 Scales?
    • J
      johnsonallisonSep 12, 2025
      If the iHealth Scales cannot be found, it may be due to a failed Bluetooth connection. Ensure the scale is turned on and try connecting again. You can also try restarting your iPod Touch, iPhone, or iPad.

Summary

Important Information

Introduction

General welcome and purpose of the manual.

Important User Notes

Advice on storage and avoiding magnetic fields for accuracy.

Contents and Display Indicators

Overview of manual contents and scale display elements.

Intended Use

Specifies the scale's purpose and user limitations.

Product Description

Product Details

Details on the scale's electronic methodology and sensor.

Specifications

Technical Specifications

Technical details including model, dimensions, weight, power, range, accuracy, and operating conditions.

Important Usage Precautions

General Handling and Safety

Guidelines on handling, avoiding drops, water immersion, and uneven surfaces.

Environmental and Interference Notes

Precautions regarding magnetic fields, temperature/humidity, and FCC compliance.

Setup and Operating Procedures

Get the Application for HS4

Instructions for downloading and installing the iHealth HS4 mobile application.

Installing Batteries

Step-by-step guide for inserting batteries into the scale.

Measurement Procedures

Measure Weight

Detailed steps for taking weight measurements using the scale and app.

Using Without iOS Device

How the scale functions and stores data when not connected to an iOS device.

Automatic Shutdown Feature

Shutdown Functionality

Explains the scale's automatic power-off functionality.

Firmware Update

Firmware Update Process

Guide on how to update the scale's firmware via the mobile app.

Troubleshooting and Support

Troubleshooting Common Issues

Table of problems, possible causes, and solutions for scale operation.

Operating Instructions

Detailed Usage Guide

Reference for detailed operating instructions and FAQs.

Maintenance Guidelines

Scale Care and Cleaning

Advice on cleaning, storage, and care to maintain scale performance.

Explanation of Symbols on Unit

Symbol Meanings

Description of various symbols found on the scale and their meanings.

Warranty Information

Guarantee Details

Details regarding the product's guarantee limitations.

Service Center

Contact Information

Provides contact details for the service center and company website.

iHealth HS4 Specifications

General IconGeneral
ConnectivityBluetooth
App CompatibilityiHealth MyVitals
Display TypeLCD
TypeDigital Scale
Weight Capacity180 kg
Weight Measurement Increment0.1 kg
Measurement Unitskg, lb
Power Source4 x AAA batteries
FeaturesBMI
Dimensions300 x 300 x 25 mm

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