To Next PageTo Next PageWhat to do if my iHealth Scales display 'Er 1' error?
If your iHealth Scales display “Er 1”, it means the current weight is beyond the measurement range. To resolve this, estimate your weight and ensure it does not exceed 180kg when using the scale.
Why do my iHealth HS4 say 'Lo' or have no power?
If your iHealth Scales show a 'Lo' message or no power, it indicates a low battery. First, check that the batteries are installed with the correct polarity. If the problem persists, replace all four batteries.
What to do if my iHealth HS4 display 'Er 2'?
If your iHealth Scales display “Er 2”, it means the current weight is unsteady. Place your feet in the center of the glass platform, stand still, and allow the scale to shut off completely after weighing. Avoid moving the scale unnecessarily.
What to do if my iHealth HS4 display 'Er 4'?
If the iHealth Scales display “Er 4”, it means the connection failed between the scale and the iOS App. To fix this, ensure your wireless access point is in good condition. Also, remove the batteries, wait one minute, and then reinstall them.
What to do if my iHealth HS4 Scales display 'Er 0'?
If your iHealth Scales display “Er 0”, it indicates a failure to initialize. To solve this, remove the batteries, wait one minute, and then reinstall them.
What does it mean when my iHealth HS4 Scales display 'Er 9'?
If your iHealth Scales display “Er 9”, it indicates a FLASH access error. Remove the batteries, wait one minute, reinstall them, and then re-test the scale.
What to do if my iHealth HS4 are not responding?
If your iHealth Scales are not responding when you operate them or load batteries, it might be due to incorrect operation or strong electromagnetic interference. Remove the batteries, wait one minute, and then reinstall them.
What to do if iHealth HS4 APP displays “Timeout”?
If the iHealth Scales APP displays “Timeout”, upload data again. If it still doesn’t work, reconnect the Bluetooth.
What to do if the Bluetooth Signal in iHealth HS4 Scales APP extinguish?
If the iHealth Scales Bluetooth signal in APP extinguish, re-enable the Bluetooth and restart the APP. If it still doesn’t work, restart your iPod Touch, iPhone, or iPad.
How to fix unsuccessful scale search on iHealth HS4 Scales?
If the iHealth Scales cannot be found, it may be due to a failed Bluetooth connection. Ensure the scale is turned on and try connecting again. You can also try restarting your iPod Touch, iPhone, or iPad.
General| Connectivity | Bluetooth |
|---|---|
| App Compatibility | iHealth MyVitals |
| Display Type | LCD |
| Type | Digital Scale |
| Weight Capacity | 180 kg |
| Weight Measurement Increment | 0.1 kg |
| Measurement Units | kg, lb |
| Power Source | 4 x AAA batteries |
| Features | BMI |
| Dimensions | 300 x 300 x 25 mm |
General welcome and purpose of the manual.
Advice on storage and avoiding magnetic fields for accuracy.
Overview of manual contents and scale display elements.
Specifies the scale's purpose and user limitations.
Details on the scale's electronic methodology and sensor.
Technical details including model, dimensions, weight, power, range, accuracy, and operating conditions.
Guidelines on handling, avoiding drops, water immersion, and uneven surfaces.
Precautions regarding magnetic fields, temperature/humidity, and FCC compliance.
Instructions for downloading and installing the iHealth HS4 mobile application.
Step-by-step guide for inserting batteries into the scale.
Detailed steps for taking weight measurements using the scale and app.
How the scale functions and stores data when not connected to an iOS device.
Explains the scale's automatic power-off functionality.
Guide on how to update the scale's firmware via the mobile app.
Table of problems, possible causes, and solutions for scale operation.
Reference for detailed operating instructions and FAQs.
Advice on cleaning, storage, and care to maintain scale performance.
Description of various symbols found on the scale and their meanings.
Details regarding the product's guarantee limitations.
Provides contact details for the service center and company website.
