What to do if ...
INFORMATION CODE DESCRIPTION POSSIBLE CAUSES SOLUTION
E2
The command zone
switches off due
to an excessively high
temperature
The temperature inside
the electronic parts is too
high
Wait for the cooktop to
cool
before reusing it
ERR03
+
acoustic signal
Continuous (permanent)
key
activation is detected.
The interface
switches off after 10
seconds.
Water, pots or kitchen
tools are on top of the
user interface.
Clean the surface,
remove any objects from
the surface.
For all other error
signals
( E … U … )
Call customer service and report the error code
Before contacting the Authorized Service
Center, switch the appliance on again to see
if the problem has disappeared. If not, switch
it off again and repeat the operation after an
hour.
• If your appliance still does not work prop-
erly after carrying out the checks listed in
the What to do if... guide and switching the
appliance on again, contact the Author-
ized Service Center, clearly explaining the
problem and specifying:
- the type of fault;
- the model;
- the type and serial number of the appliance
(given on the rating plate)
21
ENGLISH
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