IKEA MITTZON - Troubleshooting; Desk Not Moving (Orange Light); One Leg Moving (Orange Light); Table Reverses During Operation

6
Troubleshooting MITTZON
Symptom Check Try
The table does not move.
Orange light blinks.
1. Make sure that all cables are undamaged and connected rmly in
place.
1. Reconnect all the cables.
2. Unplug the desk from the wall socket for approximately one minute
and reconnect.
2. Follow the instructions to perform a reset. If the problem remains,
contact IKEA customer service.
Only one leg is moving. Orange
light blinks.
1. Make sure that all cables are undamaged and connected rmly in
place.
1. Reconnect all the cables.
2. Unplug the desk from the wall socket for approximately one minute
and reconnect.
2. Follow the instructions to perform a reset. If the problem remains,
contact IKEA customer service.
The table stops and reverses
during operation.
1. Make sure that the table is not overloaded. (Max load 80 kg/176 lbs) Remove the heavy things from the desk.
2. Make sure that nothing is blocking the table. Remove the obstacle. Follow the instructions to perform a reset.
3. Check that the electrical cable has full movement when the desk is
in its highest position and has reasonable slack
If the electrical cable is trapped, release it. Make sure it has enough
length when the desk is in its highest position.
The table has stopped working.
Burning smell from short-circuit/
motor/power supply/control units.
Unplug the desk from the wall. Identify the burned parts, then contact IKEA customer service.
Abnormal noise from table leg. Check that the sound is normal or abnormal when you move the
desktop up and down.
Follow the instructions to perform a reset. If problem remains, identify
the defective parts and contact IKEA customer service.
One segment of the 3-segment
leg does not move.
/ Follow the instructions to perform a reset. If problem remains, identify
the defective leg and contact IKEA customer service.
Overheat protection status. / This is not an error status, but due to the motor working continuously,
overheat protection may activate. After approx. 18 minutes of rest, the
blue light will turn o and normal operation can be resumed.