How long is this guarantee valid?
The UPPLEVA TV and sound system guarantee is valid for five (5) years
from the date of purchase. The original purchase receipt is required as a
proof of purchase.
If service work is carried out during the guarantee period, this will
not extend the guarantee period for the appliance, or the new parts.
The guarantee for the new parts will only be valid for the remainder
of the original guarantee.
What is covered under this guarantee?
This guarantee applies to domestic use only and covers material and
manufacturing defects in the following parts of UPPLEVA:
• TV and remote control
• Sound system and remote control
• 3D glasses
What will IKEA do to correct the problem?
IKEA will examine the product and decide if it’s covered under
this guarantee. If considered covered, IKEA through service
providers appointed by IKEA, will then, at its sole discretion,
either repair the defective product or replace it with the same
or a
comparable product. If the problem can be remedied by repair, IKEA will
be responsible for the costs of repairs, spare parts, labour and travel of
IKEA service providers.
Product will be picked up at the customer’s and repaired at the service
provider and returned to customer.
This does not apply to any repair work not authorised by IKEA.
Replaced parts become the property of IKEA. If the item is no
longer sold by IKEA, IKEA will provide an
appropriate replacement. It is IKEA that determines, at its sole
discretion, what constitutes an appropriate replacement.
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