IMENE T4 - Warranty

My skin is burnt
by the device.
Your skin color is too dark
or your hair color is too light
The energy level you chose
is too high
You had treatments on the
same area within 3 minutes
Please check the skin and hair
color chart in page 4 picture 3
Please have skin sensitive test and
adjust energy level accordingly
Please check more details about
how to use this product in page 7
Please apply Aloe vera repairing
gel on the burn area and ask
professional dermatologist for help
My skin reflect redness
after the treatment
It is normal
Slightly redness is normal in IPL
treatment, you can also apply the
aloe vera repairing gel after
the treatment
The device makes
loud noise
The fan is in working condition
It is normal
The ice function
does not work well
The time you use this product
is too long
Please turn off the device and wait
for 10 minutes and then start again
I have followed the
instructions, but I don't
see visible results.
The energy level you choose
is too low
Your hair follicle cells are
more stubborn and require
more treatment.
Using this product too
aggressively will result
in the opposite result
Please reduce treatment cycle
accordingly. If you are using this
device once a week, then please
reduce to every two weeks or
more time
Please take more treatments
Please take more treatments
IF YOU HAVE ANY OTHER ISSUES, PLEASE CONTACT THE SELLER FOR HELP.
6. WARRANTY
6.1.Warranty Period:
Quality warranty : From the date of purchasing , the whole warranty period is 1 year. We
will exchange a brand new product or fix the product for freely.
90 days money back warranty: From the data you received this product, the whole money
back service period is 3 month. If you are not satisfied with this product or you do not
receive visible result. Please contact warranty@imene.net and send us your order
number, we will issue full refund for you.
6.2.Warranty Division Of Responsibilities:
If the instrument has quality problems during the warranty period , making detection of non
human factors, it is free warranty ; if it is cause for abnormal use or due to other irresistible
factors , it is not covered under warranty.
6.3.Warranty Specifications:
When users request a free service during the warranty period , you need some purchased
document ( such as: Invoice or warranty card , etc. ). If you return the instrument because
of their improper packing, then damaged during the transportation , so it is not free
warranty or replacement. If they are following matter :our company will not be responsible
for it , and it is not covered under warranty:
a.For fires, earthquakes, acts of third parties, and customer's negligence or intentional
misuse, or using under abnormal conditions, unpredictable events such as failure and
damage caused.
b.For the role of the goods produced or incidental damages ( loss of business interests ,
business interruption , loss of use of the apparatus including the replacement of any
equipment, device, or service cost arising from , or customer claims )
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