Support and Repairs
The first line of support for ImmersionRC products should be the retailer that supplied the product. If
for any reason that channel does not result in problem resolution, one of our repair centers may be
able to help.
ImmersionRC runs repair centers in the UK, and the USA. These centers are equipped with the
knowledge to repair any of our products, whether or not the product is still covered under warranty.
A simple email to repairs@immersionrc.com starts the support/repair process.
Our Facebook-based community hub is also a great place to ask for help.
facebook.com/groups/immersionrchub
Troubleshooting
Rapidfire takes a long time to
lock, and unlocks during
short-range flights.
Video quality doesn’t seem
right.
Seen on a few Chinese flight
controllers with OSDs
(MAX7456) which use
under-sized output capacitors,
and result in distorted video
syncs.
Sunrise 30A 4-in-1 is known to
have this problem (sold under
several brand names)
Bypass the OSD, and hook the
camera directly to the vTx in
order to prove that this is the
problem.
Replace ‘Cout + Csag’ with
47uF ceramic capacitors as a
permanent fix.
Contact your FC manufacturer
and let them know that you are
not happy!
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