Malfunction Probable Cause Corrective Action
Belt transmitter electrodes are not
wet enough to pick up accurate
heart rate readings.
Wet the belt transmitter electrodes.
Belt transmitter electrodes are not
laying flat against the skin.
Ensure the belt transmitter
electrodes are laying flat against the
skin.
Belt transmitter needs cleaning.
Wash the belt transmitter with mild
soap and water.
Belt transmitter is not within 3 feet
(one meter) of the heart rate
receiver.
Make sure the chest strap
transmitter is within three feet (one
meter) of the heart rate receiver.
Chest strap battery is depleted.
Contact Customer Support Services
for instructions on how to have the
chest strap replaced.
Electromagnetic interference from
cell phones.
Electromagnetic interference from
computers.
Electromagnetic interference from
cars.
Electromagnetic interference from
high voltage power lines.
Electromagnetic interference from
motor driven exercise equipment.
Electromagnetic interference from
another heart rate transmitter within
three feet (one meter).
Heart rate
reading is
erratic or
absent entirely
Abnormally
elevated heart
rate readings
Move the bike a few inches away
from the probable cause, or move
the probable cause a few inches
away from the bike, until the heart
rate readings are accurate.
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