Infiniton DHM-W20L - Troubleshooting

Troubleshooting
If the following problems occur to the dehumidifier, the following
solutions can be adopted.
Symptoms
Possible reasons
Solutions
The dehumidifier does not
run
Does power plug fall?
Insert power plug into socket.
Is the water tank full of water? (the
water tank is full of water or is placed
at incorrect position)
Drain water from the water
tank, and then install the
water tank again.
The ambient temperature is lower
than 5℃or higher than 32℃
Normal phenomenon
The dehumidification
function is not effective
Is the room temperature or humidity
too low?
In dry season the
dehumidification ability will
reduce.
Are the air outlet and inlet blocked?
Clean up the objects blocking
the air outlet and inlet.
Air is not blown out
Is the air strainer blocked?
Clean the air strainer
according to the above
method.
Noise is abnormal during
operation
Is the dehumidifier placed improperly
so that it is inclined or unstable?
Please place the dehumidifier
in smooth place.
Is the air strainer blocked?
Clean the air strainer
according to the above
method.
There is “tittering” sound
The flowing sound of
refrigerant, which is a normal
phenomenon.
Water leaks
Connection of drainage pipe becomes
loose
Fasten drainage pipe.
Drainage system is blocked
Remove obstacles and
straighten out water pipe.
Frosting occurs
The ambient temperature is low, and
it is in the state waiting for defrost.
It is a normal phenomenon,
and the dehumidifier has the
automatic defrosting function.
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