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Ingenico Moby/8500 User Manual

Ingenico Moby/8500
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USER GUIDE
USER
GUIDE
IngenicoMo
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Ingenico Moby/8500 Specifications

General IconGeneral
ModelMoby/8500
ManufacturerIngenico
ConnectivityBluetooth, USB
Battery LifeUp to 8 hours
Operating SystemProprietary
Card Reader TypeContactless
Card Types SupportedVisa, Mastercard, American Express, Discover
Display2.8 inch Color LCD
KeypadYes
Power SupplyRechargeable battery
Operating Temperature0°C to +45°C
Storage Temperature-20°C to +70°C
SecurityPCI PTS certified
CertificationsEMV Level 1 & 2, PCI PTS

Summary

Security of your Moby/8500

Charging the Device

Device Usage

Bluetooth Pairing and Connection

Card Reading Methods

Swiping Magnetic Stripe Cards

Instructions on correctly inserting and swiping magnetic stripe cards for optimal reading accuracy.

Inserting Chip Cards

Guidance on how to properly insert chip cards into the reader slot with the chip facing up.

Maintenance and Cleaning

Troubleshooting Common Issues

Device Not Turning On

Steps to resolve issues when the Moby/8500 reader fails to power on, including checks for power and connection.

Bluetooth Connection Problems

Guidance for resolving Bluetooth connectivity issues between the reader and the mobile device or app.

Card Reading Errors

Solutions for problems related to the reader not recognizing cards, including proper swiping and insertion techniques.

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