FAQ
1. What should I do if I forget
my lock screen password?
If you forget your lock screen
password and can't access
your device, please enter the
wrong password 5 times
consecutively. A popup will
appear with the message "
Password error exceeds
limit." Click the "Forgot
Password" button, and you
will receive a 6- digit code.
Please send this code to us
via Email, Messenger, or
Facebook. We will generate
an unlock code for you.
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