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Insignia IS-HTIB102732 - Troubleshooting Common Problems; No Power or Picture Issues; Sound and Remote Control Issues; Function and Interference Issues

Insignia IS-HTIB102732
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GB 42
PROBLEMS
If it appears that your DVD-Video player is faulty, first consult this checklist. It may be that something simple
has been overlooked.
Under no circumstances should you try to repair the player yourself; as this will invalidate the warranty. Only
qualified service personnel can remove the cover or service this player.
*
When the unit is switched on the first time, S-Video will be the default video output. Press the V-SELECT
button to select the correct output modes. Your current output mode will show on the VFD.
THE PLAYER DOES NOT RESPOND TO THE
REMOTE CONTROL
Aim the remote control directly at the sensor on
the front of the player.
Avoid all obstacles which may interfere with the
signal path.
Inspect or replace the batteries.
NO SOUND
Check audio connections.
If using a Hi-Fi amplifier, try another sound source.
Check that DTS digital out is selected in the Audio
Menu if a DTS disc is played.
Ensure there is a DTS decoder connected when
selecting DTS.
Clean the disc.
Check if the disc is defective by trying another disc
NO AUDIO AT DIGITAL OUTPUT
Check the digital connections
Check the Digital Out menu to make sure that the
digital output is correctly set.
Check if the audio format of the selected audio
language matches your unit capabilities.
DISC CANNOT BE PLAYED
Ensure disc is placed properly into the disc tray.
YOU HAVE FORGOTTEN THE PASSWORD
Under “No Disc” condition, press Number Key 7,
Number Key 6, Number Key 4, Number Key 1 and
Number 8 on Remote Control in order.
FUNCTION DISTURBED
The normal function of the product may be
disturbed by external interference. Just reset the
product (disconnecting and reconnecting the power
cord might be required to resume normal
operation).
NO POWER
Check if the on/off button on the front of the player
is set to on.
Check if the power cord plug of the mains cord is
properly connected.
Check if there is power at the AC outlet by
plugging in another appliance.
NO PICTURE
Check if the TV is switched on.
Select the correct AV input on the TV.
Check the video connection.
Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).
When Progressive Scan is on, no video output for
composite video output.
Press the V-SELECT button to select the correct
video output mode. Otherwise no picture or
distorted picture will be found.
DISTORTED PICTURE
Check the disc for fingerprints and clean with soft
cloth, wiping from center to edge.
Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
The disc format does not match the TV-set used
(PAL/NTSC).
Ensure that ONLY one video output is connected.
NO COLOR IN PICTURE
The disc format is the same as that of TV-set used
(PAL/NTSC).
Ensure DVD player is not connected through VCR.
PICTURE SWING
Relocate the unit further away from possible
interference or emission sources (e.g. Radio,
Power Amplifier, radiator etc.).
NO RETURN TO START-UP SCREEN WHEN
DISC IS REMOVED
Check to see if the program requires another disc
to be loaded.
Reset by unplugging the player from the power,
then connect the power again.

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