Chapter 4 — Troubleshooting and Maintaining the CN4
94 CN4 Mobile Computer User’s Manual
Checking 802.11 Network Status
If you have trouble connecting to your 802.11 wireless network:
• Make sure you have correctly set network parameters on the CN4.
• Check your wireless security settings.
Follow the next procedure to use iConnect to verify available access
points and networks, check signal strength, and view other
diagnostics. If you need to contact Intermec Product Support, this
information can be helpful in troubleshooting wireless network
connection issues.
To use iConnect to verify network status
1 Tap the iConnect icon ( ) in the lower right corner of the CN4
screen.
2 Choose Status > Wireless.
3 Tap Advanced. The diagnostics screen appears.
The ISpy tab shows:
• MAC address and IP address of the 802.11 radio.
• network association status, including the SSID and MAC
address of the access point
• security configuration.
• radio transmit power and signal strength information.
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