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Intersan SANIFOUNT - User Manual

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SANIFOUNT
Sensor Operated
Repair Guide
INTERSAN MANUFACTURING COMPANY
1748 W. Fillmore St. - Phoenix, Arizona 85007 - Tel 602.254.3101 - Fax 602.254.1776
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Summary

Unit Continuously Beeps When Activated

Replace Battery Pack

Steps to replace the battery pack to resolve continuous beeping.

Insufficient or No Water Flow with Clicking Sound

Check Water Flow and Clicking Sound

Diagnostic steps for water flow issues accompanied by a clicking sound.

Insufficient or No Water Flow Without Clicking Sound

Check Sensor Shipping Covers

Inspect for and remove shipping covers from the sensor lens.

Check Battery for Flow Issues

Verify battery status as part of troubleshooting no water flow.

Check Sensor

Sensor Head and Microprocessor Access

Procedure for accessing the sensor by removing the lid and microprocessor.

Sensor Replacement Procedure

Steps for removing a faulty sensor and installing a working one.

Check Solenoid Valve

Solenoid Valve Lead Removal and Testing

Procedure to remove and swap solenoid valve leads to test for issues.

Solenoid Valve Status and Action

How to determine if the solenoid valve is inoperative and needs cleaning or replacement.

Solenoid Valve Maintenance

Solenoid Valve Replacement

Detailed steps for replacing a solenoid valve.

Solenoid Valve Cleaning Procedure

Instructions for cleaning the solenoid valve core and housing.

Replace Solenoid Lead

Solenoid Lead Replacement Steps

Procedure to replace a solenoid lead, ensuring correct gasket connection.

Check Micro-Processor

Micro-Processor Connections and Battery Check

Verify secure connections and disconnect battery for checks.

Micro-Processor Replacement

Micro-Processor Replacement Steps

Procedure for unplugging wires, removing sensors, and replacing the microprocessor.

Continuous Water Flow Troubleshooting

Check Solenoid Valve for Continuous Flow

Clean solenoid valve if debris causes continuous open or closed position.

Repetitive Water Flow Troubleshooting

Check Sensor for Repetitive Flow

Replace non-working sensor if unit activates without presence.

Contacting Intersan Support

Troubleshooting Guide Limitations

Contact Intersan for unresolved electronic problems.

Information for Problem Solving

Provide serial number, battery connector color, installation, and usage details.

Ordering Replacement Parts

Contact local representative for replacement parts or pricing.

Warranty and Approved Parts

Use only Intersan parts to maintain warranty; use Intersan soap for dispensers.

Overview

The Sanifount Sensor Operated device is a touchless handwashing system designed for commercial or public use, featuring a sensor-activated water flow and an optional integral electronic soap dispenser. The system is designed for ease of maintenance and troubleshooting, with a modular design that allows for individual component replacement.

Function Description:

The Sanifount system provides a hygienic handwashing experience by activating water flow via a sensor, eliminating the need for physical contact with faucets. This sensor-operated functionality helps reduce the spread of germs and ensures water conservation by dispensing water only when needed. The system is powered by a battery pack, which drives the microprocessor and solenoid valves responsible for water control. An optional integral electronic soap dispenser further enhances the touchless experience by automatically dispensing soap.

Important Technical Specifications:

  • Power Source: Battery-Pack (10.8V nominal voltage). The battery pack is designed for easy disconnection and replacement.
  • Sensor Type: Infrared sensor for touchless activation. The sensor lens may have a gold opaque shipping cover that needs to be removed during installation.
  • Water Control: Solenoid valves manage water flow. These valves are designed to be cleaned or replaced if they become inoperative or jammed.
  • Microprocessor: The central control unit for the system, managing sensor input and solenoid valve operation. It features a reset button for system recalibration.
  • Connections: Phone jack tabs are used for sensor connections, and screw terminals are used for solenoid valve leads.
  • Water Supply: Requires connection to hot and cold water lines, with a thermostatic mixing valve to ensure appropriate water temperature. Strainer screens are present at the entry of the solenoid valves assembly to prevent debris from entering.
  • Construction: Features a stainless steel lid on the distribution head, secured by a lock that can be opened with a supplied key.

Usage Features:

  • Touchless Operation: Sensors activate water flow, promoting hygiene and reducing germ transmission.
  • Automatic Soap Dispensing (Optional): When equipped with an integral electronic soap dispenser, it provides a complete touchless handwashing solution.
  • Water Conservation: Water flows only when the sensor is activated, preventing unnecessary water waste.
  • Easy Access for Maintenance: The stainless steel lid can be easily removed with a key, providing access to internal components like the battery pack, microprocessor, sensors, and solenoid valves.
  • Reset Functionality: A reset button on the microprocessor allows for system recalibration after maintenance or component replacement, ensuring proper operation.
  • Troubleshooting Guide: A comprehensive guide is provided to assist users in diagnosing and resolving common issues, such as continuous beeping, insufficient or no water flow, continuous water flow, and repetitive water flow.

Maintenance Features:

  • Battery Replacement: The battery pack is easily disconnected and replaced by depressing the terminal lock and pulling the two halves apart. The guide recommends testing the battery for proper 10.8V voltage.
  • Sensor Check and Replacement: Sensors can be accessed by removing the distribution head and microprocessor. Defective sensors can be replaced by depressing the phone jack tab and pulling the wire out. The guide suggests swapping sensors between working and non-working positions to diagnose issues.
  • Solenoid Valve Maintenance:
    • Cleaning: Solenoid valves can be cleaned by separating the electrical and water parts, removing the core and core spring, cleaning them, and then reassembling. This helps address issues like continuous water flow or insufficient flow caused by debris.
    • Replacement: If cleaning doesn't resolve the issue, the solenoid valve can be replaced. This involves removing the four screws that secure the coil to the brass water body and then replacing the entire valve.
    • Lead Replacement: Solenoid valve leads can also be replaced if they are determined to be faulty. This involves removing screws from the center of the lead and unplugging it from the valve.
  • Microprocessor Check and Replacement: If other troubleshooting steps fail, the microprocessor can be checked and replaced. This involves unplugging solenoid valve wires and sensors, unscrewing the four screws and nuts securing the microprocessor, and then replacing it.
  • Strainer Screen Cleaning: The guide advises checking and cleaning stop-valve strainer screens and strainer screens at the entry of the solenoid valves assembly to ensure proper water flow.
  • Check Valve Cleaning: The check valves on the inlet of the thermostatic mixing valve should also be checked and cleaned.
  • Component Pairing: When reinstalling sensors and solenoid wires, it is crucial to ensure that each valve and sensor is paired correctly to its corresponding position on the microprocessor.
  • Intersan Parts and Soap: The manual explicitly states that using only Intersan parts for repairs and Intersan soap for units with integral dispensers is necessary to maintain warranty validity.
  • Technical Support: Intersan provides technical support via a toll-free number (1-800-999-3101) for issues that cannot be resolved using the provided troubleshooting guide. When contacting support, users should provide information such as the microprocessor's serial number, battery connector color, installation date, environment, and usage patterns.

Intersan SANIFOUNT Specifications

General IconGeneral
BrandIntersan
ModelSANIFOUNT
CategoryPlumbing Product
LanguageEnglish