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SYMPTOM CAUSE POSSIBLE REMEDY
Sound is distorted, splutter-
ing or weak?
Is the battery dead? Replace it with a new one.
Is the battery dirty? Clean it or replace it with a new one.
Is the receiver wire or the earmould clogged or broken? Visit your hearing care professional.
Did your hearing aid get moist? Use a desiccant.
Battery drains very quickly
Did you leave your hearing aid switched on for long periods of time? Always switch off your hearing aid when you are not using them, e.g. during the night.
Is the battery old? Check the date on the battery packaging.
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