IOGear GWHDMS52 - User Manual

Questions and Answers

M
Melissa SandovalJul 31, 2025
Why is the picture quality poor or video intermittent with my IOGear GWHDMS52?
- J
  Jason JohnsonAug 1, 2025
  If you're experiencing poor picture quality or intermittent video with your IOGear Matrix Switcher, here are a few things to consider: * First, check that your video resolution with HDMI input from your device is either 1080p, 1080i, 720p, 576p, or 480p. * Second, make sure the transmission distance between the transmitter and receiver is less than 100 feet. * Finally, reduce the number of barriers, such as walls, panels, and beams, between the transmitter and receiver to improve signal quality.
C
Christopher DavisAug 5, 2025
What to do if there is no audio from my IOGear GWHDMS52?
- I
  iwhiteAug 5, 2025
  If you are experiencing a lack of audio with your IOGear Matrix Switcher, consider the following: * First, check that your TV's volume is properly adjusted and not muted. * Second, verify that the audio volume on your source player is turned up. * Finally, ensure that the bit rate of the audio from your source device is supported.
L
lozanomichaelAug 10, 2025
How to fix IOGear GWHDMS52 IR blaster when it can’t control the source device?
- T
  Tyler Jones DVMAug 10, 2025
  If the IR Blaster isn't controlling your source device with the IOGear Matrix Switcher, try these steps: * Locate the IR sensor on your source device and ensure the IR Blaster sensor is positioned close to and directly in front of it. * Try changing the IR Blaster frequency to match the source device's requirements.
D
Denise LopezAug 15, 2025
Why is there no 3D video output from my IOGear GWHDMS52?
- J
  Jason WalkerAug 16, 2025
  If you're not getting 3D video output from your IOGear Matrix Switcher, consider these points: * Verify that both TVs (transmitter and receiver sides) support the 3D video format. If either TV only supports 2D, 3D output may not work. * If you want to display 3D video on a 3D-supported HDTV, turn off any 2D HDTVs and then power cycle the 3D HDTV. Set the source player to output in 3D video format for the 3D display. * Check the video output setting of your source player. If it's set to a 3D video format, it might cause display issues on an HDTV that doesn't support 3D. * Switch the 3D video format to HDMI 1.4a 3D format.
A
aaronswansonAug 20, 2025
What to do if the power indicator LED doesn’t light up on my IOGear Matrix Switcher?
- J
  Jason PaceAug 20, 2025
  Check the power adapters of the Transmitter/Receiver to see if they are properly inserted into a functioning power outlet.
R
rchandlerOct 25, 2025
What to do if no video is displayed on my IOGear Matrix Switcher TV screen?
- C
  Courtney GonzalezOct 25, 2025
  If you're not seeing any video on your TV screen when using the IOGear Matrix Switcher, there are several things to check: * First, make sure the correct cables are securely connected between the transmitter input and your High-Definition device output. * Second, ensure that you have selected the correct HDMI input source on your TV that is connected to the Receiver. * Also, verify that the transmission range between the transmitter and the receiver is not exceeding 100 feet, and try moving the transmitter closer to the receiver. * Finally, confirm that your video resolution and frame rate are supported and within the transmission range; check and modify the video format compatibility by connecting the source device directly to your TV. Ensure the video resolution from your displa...

Summary

Important Information

Safety Precautions

Essential safety guidelines for operating the device.

Special Notices

System Warnings

Regulatory Compliance

US System Usage Caution

Cautionary notes for using the system within the United States.

Industry Canada Statement

Compliance statement according to Industry Canada regulations.

Introduction

Package Contents

System Requirements

Product Overview

Transmitter Overview

Description of the transmitter's top and back panel features.

Receiver Overview

Description of the receiver's top and back panel features.

Remote Control Guide

Hardware Installation

Step 1: Setup the Transmitter

Instructions for connecting source devices and HDTV to the transmitter.

Step 2: Setup the Receiver

Instructions for connecting the receiver to an HDTV or projector.

Step 3: IR Cable Setup

Guide for setting up IR blaster and sensor extender cables.

Step 4: Mounting the Receiver

Optional steps for mounting the receiver unit to a wall.

Basic Operation

Status Indicators and OSD

Remote Control Operation

USB HID Setup

Advanced Operation

Naming Input Source Devices

Procedure for renaming input sources for easier identification.

Transmitter Pairing

Multiple Transmitter Management

Technical Specifications

Supported Resolutions

List of video resolutions supported by the device.

3 D Video and Audio Support

Details on 3D video formats and audio bit rate compatibility.

Specifications Summary

Troubleshooting Guide

Regulatory and Support Information

FCC and CE Compliance

FCC and CE compliance statements for the device.

Warranty and Contact

Information on limited warranty and customer support contact details.

IOGear GWHDMS52 Specifications

General

Type	AV transmitter & receiver
Product color	Black
LED indicators	Yes
Maximum resolution	- pixels
Remote control type	IR
Security algorithms	128-bit AES
Supported video modes	1080i, 1080p, 480p, 576p, 720p
Audio formats supported	AC3
Maximum transfer distance	30 m
Wi-Fi	-
HDMI in	4
USB ports quantity	3
Number of HDMI outputs	2
Component video (YPbPr/YCbCr) in	1
Operating temperature (T-T)	0 - 40 °C
Current	2 A
AC input voltage	100-240 V
Operating voltage	5 V
AC input frequency	50 - 60 Hz
Sustainability certificates	RoHS
Package weight	1340 g
Cables included	HDMI

Weight and Dimensions

Weight	930 g
Dimensions (WxDxH)	231.8 x 95.3 x 28.6 mm

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