IOGear GWHDMS52 User Manual (English)

Questions and Answers:

M
Melissa SandovalJul 31, 2025
Why is the picture quality poor or video intermittent with my IOGear GWHDMS52?
- J
  Jason JohnsonAug 1, 2025
  If you're experiencing poor picture quality or intermittent video with your IOGear Matrix Switcher, here are a few things to consider: * First, check that your video resolution with HDMI input from your device is either 1080p, 1080i, 720p, 576p, or 480p. * Second, make sure the transmission distance between the transmitter and receiver is less than 100 feet. * Finally, reduce the number of barriers, such as walls, panels, and beams, between the transmitter and receiver to improve signal quality.
C
Christopher DavisAug 5, 2025
What to do if there is no audio from my IOGear GWHDMS52?
- I
  iwhiteAug 5, 2025
  If you are experiencing a lack of audio with your IOGear Matrix Switcher, consider the following: * First, check that your TV's volume is properly adjusted and not muted. * Second, verify that the audio volume on your source player is turned up. * Finally, ensure that the bit rate of the audio from your source device is supported.
L
lozanomichaelAug 10, 2025
How to fix IOGear GWHDMS52 IR blaster when it can’t control the source device?
- T
  Tyler Jones DVMAug 10, 2025
  If the IR Blaster isn't controlling your source device with the IOGear Matrix Switcher, try these steps: * Locate the IR sensor on your source device and ensure the IR Blaster sensor is positioned close to and directly in front of it. * Try changing the IR Blaster frequency to match the source device's requirements.
D
Denise LopezAug 15, 2025
Why is there no 3D video output from my IOGear GWHDMS52?
- J
  Jason WalkerAug 16, 2025
  If you're not getting 3D video output from your IOGear Matrix Switcher, consider these points: * Verify that both TVs (transmitter and receiver sides) support the 3D video format. If either TV only supports 2D, 3D output may not work. * If you want to display 3D video on a 3D-supported HDTV, turn off any 2D HDTVs and then power cycle the 3D HDTV. Set the source player to output in 3D video format for the 3D display. * Check the video output setting of your source player. If it's set to a 3D video format, it might cause display issues on an HDTV that doesn't support 3D. * Switch the 3D video format to HDMI 1.4a 3D format.
A
aaronswansonAug 20, 2025
What to do if the power indicator LED doesn’t light up on my IOGear Matrix Switcher?
- J
  Jason PaceAug 20, 2025
  Check the power adapters of the Transmitter/Receiver to see if they are properly inserted into a functioning power outlet.

IOGear GWHDMS52 Specifications

General

Type	AV transmitter & receiver
Product color	Black
LED indicators	Yes
Maximum resolution	- pixels
Remote control type	IR
Security algorithms	128-bit AES
Supported video modes	1080i, 1080p, 480p, 576p, 720p
Audio formats supported	AC3
Maximum transfer distance	30 m
Wi-Fi	-
HDMI in	4
USB ports quantity	3
Number of HDMI outputs	2
Component video (YPbPr/YCbCr) in	1
Operating temperature (T-T)	0 - 40 °C
Current	2 A
AC input voltage	100-240 V
Operating voltage	5 V
AC input frequency	50 - 60 Hz
Sustainability certificates	RoHS
Package weight	1340 g
Cables included	HDMI