ION G2 - TROUBLESHOOTING GUIDE; Common Issues and Solutions

Check for parts online at www.ioniceaugers.com or call 800-345-6007 M-F 8-5 CT
8
Operator's Manual
ION G2 Electric Ice Auger
ION TROUBLESHOOTING GUIDE
NO. PROBLEM POSSIBLE CAUSE REMEDY/ACTION
1 Battery Charger LED does not indicate activity when the charger
and battery are plugged in.
Battery charger is defective. Replace battery charger.
2 Battery Charger LED blinks RED or GREEN or is solid GREEN when
the battery is not attached to it.
Battery charger is defective. Replace battery charger.
3 Drilling lights come on, powerhead starts, then stops while
cutting ice; will start again ONLY if switch is activated. (Battery
indicates (1) LED)
Battery is low on power. Charge the battery.
4 Battery LED’s do not illuminate. Battery is dead or defective. Charge or replace the battery.
5 Drilling lights do NOT come on, powerhead will NOT start, and the
Battery LEDs do NOT illuminate.
Battery is dead or defective. Charge or replace the battery.
6 Battery charger indicates that the charging battery is “too hot”
or “too cold” (ashing red LED) when the battery is at room
temperature.
Battery temperature sensor
malfunction.
Replace battery.
7 Drilling lights come on, powerhead will not turn, all (3) battery
LEDs indicate a full charge. Unit WILL run with a dierent battery.
Battery temperature sensor
malfunction.
Replace battery.
8 Drilling lights come on, powerhead runs smoothly with no load
on it, and turns normally with full power until it stops cutting
ice. Hole count is signicantly reduced from normal operation.
(Battery indicates (2) or (3) LEDs)
Battery will charge normally, and
measures for good voltage, but has
no capacity.
Replace battery.
9 Drilling lights come on, powerhead will not turn, all (3) battery
LEDs indicate a full charge.
Power switch is not depressed
completely.
Hold the switch for ve seconds.
10 Drilling lights do not come on, but powerhead functions normally. LED system has failed or Controller is
not sending power to the LED system.
Install LED Light Kit or replace Controller.
11 Drilling lights stay ON all of the time; must remove battery to turn
them o.
LED board has failed. Install LED Light Kit or replace Controller.
12 Drilling lights come on, powerhead makes a “clicking noise” from
the top of the motor cover, and will not turn. Battery LEDs indicate
a full charge. (“ON” switch has been held down for more than 5
seconds, battery core temperature is not frozen). WITH BATTERY
DISCONNECTED, transmission CANNOT be turned over by hand in
either direction without stopping.
ION Motor is trying to turn, but
cannot due to transmission problems.
Replace Motor/Transmission assembly.
13 Hole count has drastically and quickly reduced. Hole count cannot
be increased by switching batteries or even powerheads. (The
blades are new)
Auger bit is damaged or bent. Replace damaged components.
14 Auger jumps on the ice and will not cut. Blades are dull or damaged or
re-sharpened incorrectly.
Replace with new blades.
15 Auger spins at normal speed, but cuts slowly through the ice. Blades are dull or damaged or
re-sharpened incorrectly.
Replace with new blades.
16 Powerhead functions normally, but hole count is drastically
reduced. Battery indicates a full charge. Drilling suddenly requires
downward force to be applied to the handlebars in order to cut
the ice.
Blades are dull or damaged or
re-sharpened incorrectly.
Replace with new blades.
17 Powerhead with Reverse, only runs in forward. Reverse switch is faulty (open circuit)
or has become unplugged inside
the handlebar control, or Controller
is faulty.
Remove handlebar control, replace
Reverse switch or re-connect wiring.
(If switch and wiring is correct, replace
Controller).
18 Powerhead with Reverse, only runs in reverse. Reverse switch is faulty (closed
circuit) or wiring has become loose
on switch and is touching each
other, or Controller is faulty.
Remove handlebar control, replace
Reverse switch or re-connect wiring.
(If switch and wiring is correct, replace
Controller).
If above remedies fail, contact ION Customer Service at 800-345-6007 or info@ioniceaugers.com
to locate an authorized Service Center near you.