8
Troubleshooting
If you encounter a problem, do the following:
• Make sure all cables, devices, antennae, and/or media are properly and securely
connected.
• Make sure you are using the unit as described in this Quickstart Guide.
• Make sure your other devices or media are working properly.
• If you believe the unit is not working properly, check the following table for your problem
and solution.
Problem Solution Please see:
Power does not turn
on.
Make sure the unit is connected to a
power outlet.
Quick Setup >
Connection
Diagram
The unit does not
produce any sound, or
the sound is distorted.
Make sure all cable, device, or media
connections are secure and correct.
Make sure none of the cables are
damaged.
Make sure the Mute function is not
engaged.
Adjust the Volume control.
Quick Setup >
Connection
Diagram
The remote control
does not function.
Make sure there are batteries in the remote
control.
Replace the batteries with new ones.
Make sure the remote control is pointed at
the unit.
Make sure you are within range of the unit.
Quick Setup >
Connection
Diagram
Audio from my
Bluetooth device does
not play.
Make sure you have properly paired your
Bluetooth device.
Improve the Bluetooth signal reception by
moving your Bluetooth device closer to the
unit. Also, remove obstacles (walls,
furniture, etc.) so there is a clear line of
sight between your Bluetooth device and
the unit.
Operation >
Bluetooth Pairing
No Disc appears even
when a CD is inserted.
Press the Eject Button to eject the CD and
insert it again.
Operation > Playing
Audio CDs
Playback does not
start even after
pressing the Play
button.
Make sure the unit is connected to a
power outlet and that it is powered on.
Clean the CD with a dry cloth or
commercial CD cleaner.
Insert a different CD.
Operation > Playing
Audio CDs
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