RETURN INF
O
RMATI
O
N
•
A Return Authorization number must be obtained from your local ION
Audio
Representative. For your representative go to ionaudio.com.
•
A copy of the original sales receipt must also be included for the equipment to
be repaired under warranty.
•
The faulty equipment must be packed in its original packaging.
•
One additional outer layer of packaging must be included to ensure
product safety. Failures to do so may inadequately protect the equipment in
transit and, therefore, jeopardize the customer's warranty.
•
ION Audio will not accept C.O.D. shipments and no call tags will be issued for
merchandise return.
•
ION Audio will not return repaired merchandise to customers by priority service,
unless by written request at the customer's cost. Requests must be submitted in
writing with merchandise returned.
•
The defective ION Audio equipment should be sent, FREIGHT PREPAID with
Return Authorization number clearly printed on the outer packaging and original
sales receipt enclosed to your local service center
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