2
LETTER FROM THE PRESIDENT OF IPA
®
My name is Peter Vinci and I am the president of IPA
®
. I would like to thank
you for your interest in IPA
®
’s product line and share my commitment
to you, our products and our policies. In today’s world, we have all
experienced the lack of service and consideration demonstrated by many
companies after you buy their products. They say whatever they can to
make the sale, and then it’s like pulling teeth to get any service response
out of them. I know this myself rst hand and because of this, I want to be
sure that your experience with IPA
®
meets your expectations and that IPA
®
never disappoints you with our service or customer response.
To prove my commitment to you, if for any reason, you are not happy with
one of our products – or more importantly, with the response from our
customer service department, or any member of the IPA
®
team, I invite you
to contact me directly via my email, president@ipatools.com or call me
at 888-786-7899. Your satisfaction is more important to me than the sale
itself. We will not be in business for long if we don’t make you completely
happy with our products and service. I want IPA
®
to be different and be
known for its quality and service.
With that said, please take a look at our product line. You will see
innovative rst time products that were created to help you do your job
faster and better than before.
I would also like to invite you to critique our products. If you can think of
a better way to make them or changes that will make them work better,
please contact me directly and I will be sure to look into it. If you have an
innovation and would like some feedback, give me a call.
From all of us at IPA
®
, we thank you for taking the time to review our
product line and wish you and your family the very best of everything.
Peter Vinci
President
IPA
®
www.ipatools.com
Toll Free: 888-786-7899
Phone: 845-679-4500
Fax: 845-679-4600