FAQ/Troubleshooting Tips
Be sure to visit our website at www.ipong.net and register your iPong
robot when you purchase it to activate your warranty. If you experience a
usage issue with your unit, you can go through our list of common issues
and their solutions below. If your problem persists, please ll out the
support form on our website www.ipong.net.
Having trouble with Topspin/Backspin settings?
- Remember that when the Topspin and Backspin settings are the same,
no spin is generated on the ball.
- Check the Settings Customization in the beginning of the user guide.
iPong won’t turn on?
-Check to see that the A/C adapter is plugged in all the way.
Core engine not running?
-Check to see that the A/C adapter is plugged in all the way.
- Unplug A/C adapter. Take the agitator o to see if there are obstructions
(dust, hair, pet dander, etc.) keeping the motor from spinning. Remove
any obstructions, re-plug A/C adapter and try again.
Rubber wheels not spinning?
-Check to see that the A/C adapter is plugged in all the way.
- Unplug A/C adapter. Remove top and bottom assembly. Remove front
plastic casing by pressing the top and bottom tabs. Check to see if there
are any obstructions (dust, hair, pet dander, etc.) keeping the rubber
wheels from spinning. Remove any obstructions, re-plug A/C adapter
and try again.
Balls hitting the side of the projection hole?
-Be sure you are using the correct sized balls. iPong robots work only with
40mm table tennis balls, and work best with plastic table tennis balls.
Balls falling out of projection hole, not shooting?
- Be sure you are using the correct sized balls. iPong robots work only with
40mm table tennis balls, and work best with plastic table tennis balls.
8 5
Oscillation (Side-To-Side) Settings
Oscillation is the setting used for shooting balls to random
locations on the table. The higher the Oscillation setting, the faster
the iPong side-to-side motion. “1” is the slowest oscillation while “8”
is the fastest oscillation.
The Memory Function
The iPong V300 has the ability to save your favorite
settings.
When you have your favorite settings tuned on the iPong V300,
press the pause button on the remote, followed by
pressing the memory button.
When you want to recall your saved setting, make sure you’re in
play mode and press the memory button. You’ll notice that
the iPong V300 changes to your saved settings.
To change your saved settings, repeat steps 1 and 2 above.
iPong Maintenance
• After each use of the iPong, we suggest you remove the power adaptor.
• Clean the balls used in the iPong after several uses. (Balls will collect dust on the
surface, and this might aect the function of the iPong).
• Wipe the iPong after several uses, and put it back into the box (or a bag) to avoid
collecting dust.
• Clean the wheels of iPong often! This is an important step in maintaining this
product. Wet a clean cloth with water, or alcohol, and wipe the wheels a few
times by running the cloth along the surface of the wheel.
• Clean the motor under the agitator. First, disassemble the horn, then pull the
agitator straight up lightly, to remove the agitator. You will see dust or hair
around the motor. Carefully remove with a clean cloth.
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