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Istore 180L - User Manual

Istore 180L
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INSTALLATION MANUAL
180L / 270L
istore.net.au
iStore - Installation Manual - Aug 2023

Questions and Answers

  • M
    Mrs. Destiny ColemanAug 20, 2025
    Why is the overflow pipe dripping in my Istore Heat Pump?
    • C
      charlene50Aug 20, 2025
      The overflow pipe dripping in your Istore Heat Pump is likely due to the Pressure Temperature Relief Valve (PTR) or Expansion Control Valve (ECV). The Istore water tank uses an 850kPa and 99°C PTR valve, essential for safe operation. This valve is designed to release 3-5% of the total tank volume during heating to accommodate hot water expansion.
  • E
    Erin LeonardAug 22, 2025
    Why is the water from my Istore Heat Pump not as hot as before?
    • C
      christophermckayAug 22, 2025
      If your Istore Heat Pump's water isn't as hot as your previous system, it's likely due to the installation of a tempering valve. A tempering valve is required for every solar hot water system and mixes the water to a temperature of 50°C.
  • M
    Mary AnthonyAug 25, 2025
    What to do if Istore Heat Pump water is lukewarm and I suspect the tempering valve?
    • D
      davenportpaulaAug 25, 2025
      If you're experiencing lukewarm water with your Istore Heat Pump and suspect the tempering valve, it may not be mixing water correctly. Contact a licensed plumber to inspect or replace the valve.
  • J
    Jeffrey McclureAug 26, 2025
    How to troubleshoot no power at the screen of Istore Heat Pump?
    • M
      Melanie BrownAug 27, 2025
      If you have no power at the screen of your Istore Heat Pump, check the circuit breaker in the meter box and ensure the AC isolator is in the 'on' position. If issues persist, contact Istore.
  • S
    Sean VaughnAug 28, 2025
    What to do if Istore Heat Pump has no hot water and I suspect a faulty tempering valve?
    • R
      reynoldsbrandyAug 28, 2025
      If you're not getting hot water from your Istore Heat Pump, and you suspect a faulty tempering valve, pull the PTR lever to check if the water is hot. If it is, contact a licensed plumber to replace the tempering valve.
  • M
    Mr. Bradley Gould VAug 30, 2025
    Why Istore Heat Pump has no hot water during off-peak tariff times?
    • C
      Chase WilliamsAug 30, 2025
      If your Istore Heat Pump isn't providing hot water, it could be due to off-peak tariff settings. Check the screen during your nominated off-peak tariff heating times to ensure power is available. If not, contact your electricity distributor.
  • H
    harrellbrandonAug 31, 2025
    How to set the timer correctly on Istore Heat Pump to get hot water?
    • C
      Chelsea FriedmanSep 1, 2025
      If your Istore Heat Pump is not producing hot water, ensure the timer is set correctly to meet your hot water demands. If you use a lot of hot water twice a day, a secondary heating cycle may be necessary. Refer to the instructions for timer settings.
  • K
    Kristin SimpsonSep 2, 2025
    Why is the water from my Istore Heat Pump lukewarm with excessive hot water load?
    • P
      Paul SchmidtSep 2, 2025
      If your Istore Heat Pump is producing lukewarm water, it might be due to excessive hot water load. Try to stagger your hot water usage instead of continuous consumption. Allow the system to reheat, increase the timer setting if in use, or utilize hybrid mode to decrease reheating time.
  • S
    Sarah FoxSep 4, 2025
    Why is the water pressure lower with my new Istore Heat Pump?
    • J
      John LeonardSep 4, 2025
      The slightly lower water pressure in your Istore Water Heater compared to your previous system is likely due to the installation of a Pressure Reduction Valve (PRV). This valve limits the inlet pressure, regulating the incoming pressure and extending the life of the cylinder, also protecting it from increases in mains pressure.
  • H
    Holly BarrSep 6, 2025
    What to do if there is no power at the screen of my Istore 180L?
    • Y
      yjohnsonSep 6, 2025
      If there's no power at the screen of your Istore Water System, check the circuit breaker in the meter box and ensure the AC isolator is in the 'on' position. If problems persist, contact iStore.

Summary

Safety Precautions

Specifications

2.1 Dimensions 270 L

Detailed dimensions and specifications for the 270L model.

2.2 Dimensions 180 L

Detailed dimensions and specifications for the 180L model.

2.3 Performance Parameters

Key performance metrics, working ranges, and electrical data for both models.

Safety Features

Smart Screen Lock

Automatic screen locking feature for security and preventing unintended changes.

Start up delay protection

Feature protecting the compressor by delaying unit restart for a few minutes.

Defrost mode

Automatic defrost cycle to maintain heating efficiency during cold conditions.

Pressure Temperature Relief Valve (PTR)

Essential safety valve for managing tank pressure and expansion.

Working conditions

Specifies the recommended ambient temperature range for optimal operation.

Thermal cut-off saftey device

Safety mechanism that cuts power if water temperature exceeds a threshold.

Condensation

Explanation of normal condensation process and expected water output.

Installation

4.1 Installation Diagram

Visual guide for left-hand installation connections and components.

4.2 Transportation

Guidelines for safely moving and transporting the unit.

4.3 Installation Space

Requirements for clearance around the unit for maintenance and airflow.

4.4 Multi-System Configuration

Details on connecting multiple units and related electrical/airflow requirements.

Intelligent Operation Modes

Economic Heating Mode (ECO)

Primary mode for Australian conditions, optimizing based on monitored factors.

Vacation Mode

Reduces energy usage during holidays, performing only essential cycles.

Electric Element Heating Mode

Uses the electric element for a quick heat boost, turning off when target temp is met.

Functionality

5.1 The Function Diagram Of The LED Display

Explanation of the control panel display layout and its various indicators.

Function of Key

Details the purpose and operation of each button on the control panel.

Maintenance and Repair

6.1 Typical Failure and Solutions

A guide to common malfunctions, their display codes, problems, and solutions.

How to Drain the Water Heater

Procedure for safely draining the water from the unit for maintenance.

Troubleshooting

Terms and Conditions of Warranty

Istore 180L Specifications

General IconGeneral
BrandIstore
Model180L
CategoryWater System
LanguageEnglish