iWatSkate iCruiser - Frequently Asked Questions; Troubleshooting and Usage Queries

ENGLISH16 |
faq
1. Why doesn’t the board turn ON?
Please charge the board correctly and completely.
2. Why isn’t the board moving if it’s on?
Please switch the remote control on and make sure light
1
and
2
is ON, and NOT FLASHING. If the light
is flashing, it means the signal is not connected. The wireless signal may get disconnected from the heavy
signal-polluted environment. You should get away from that area and try riding again. Please make sure
light
1
or
2
are always ON, which means normal working status.
3. Why does the board turn OFF automatically?
The board turns OFF automatically if it is kept still for 1 minute in order to save energy. It will turn OFF in
case of low battery.
4. Why is the autonomy range lower than specified?
The autonomy range described has been calculated riding in an ideal environment. The distance may
vary depending on the road condition, the user’s weight, the speed, riding habits, etc. Avoiding sudden
accelerations and breaks can improve the autonomy range. Riding up slopes, heavy loading and bad road
conditions also shorten the autonomy range.
5. Can I ride the electric skateboard as a normal skateboard?
NO. The motorized skateboard is not designed to be used as a normal skateboard. Avoid performing tricks
and stunts, jumping, drifting etc.
6. How shall I charge the board correctly? Should I just charge it when the battery is
low?
You don’t need to wait until the battery runs out in order to charge it. In fact, charging the board frequently
will help improve battery life.
7. Can I use a dierent charger other than the original one?
NO. It is prohibited to use any chargers other than the provided by the manufacturer
8. Can I upgrade the software with an open software?
NO. The skateboard would not support an open source firmware. Please NEVER upgrade the board with
any firmware not ocially supplied by the manufacturer. This will damage the iWatSkate.