Jacuzzi J-200 Series

STANDARD TROUBLESHOOTING APPROACH
S.T.A. MANUAL 2011+ JLX/J200
2011-2013 J300
LED SERIES

Jacuzzi J-200 Series Specifications

General

Brand	Jacuzzi
Model	J-200 Series
Category	Hot Tub
Language	English

Summary

Standard Troubleshooting Approach (S.T.A.)

Why a Standard Troubleshooting Approach?

Explains the importance of a consistent approach for service cost control.

How to Use the S.T.A.

Guides on utilizing the S.T.A. manual for effective troubleshooting and communication.

Fixing the Hot Tub

Advises using the S.T.A. for systematic repair and prioritizing least expensive parts.

Satisfying the Customer

Electro Static Discharge (E.S.D.)

E.S.D. - What is it? What does it do?

Explains static electricity and its potential to damage circuit boards.

Avoiding E.S.D. Damage

Provides procedures to prevent damage from static electricity to circuit boards.

Must Wrist Straps and Mats be Used When Replacing A Circuit Board?

Standard Programming Functions

Setting Filter Cycle Start Time (J200 2011-2013 J300 JLX Collections)

Filtration Options

Programming Filter Cycles (J-LX 2011-2013 J300 Collection)

Programming Filter Cycles (2011-2012 J200 models equipped with a circulation pump)

Programming Filter Cycles (2013+ J200 models not equipped with a circulation pump)

Programming the Circulation Pump Filtration Cycle (For models equipped with a circulation pump)

Programming the CLEARRAY (Ultraviolet) Water Purification System (For models equipped with a circulation pump)

Programming the CLEARRAY (Ultraviolet) Water Purification System (For models NOT equipped with a circulation pump)

2012+ CLEARRAY Facts

Understanding Circuit Board Pin Assignments

Circuit Board Jumpers (All North American 60 Hz 1-Pump Models)

Circuit Board Jumpers (All North American 60 Hz 2-Pump Models)

Circuit Board Jumpers (Domestic 60 Hz Models)

Circuit Board Jumpers (All Export 50 Hz 1-Pump Models)

Circuit Board Jumpers (All Export 50 Hz 2-Pump Models)

Troubleshooting Using The Control Panel

Control Panel Status and Error Messages

Lists and explains control panel error messages and their causes.

Troubleshooting without The Control Panel

No Heat or Not Enough Heat (All Models)

Comprehensive troubleshooting for no or insufficient heat issues.

Intermittent Heating

Guides on diagnosing and resolving intermittent heating issues.

Nothing Works

Troubleshooting steps when the hot tub shows no signs of operation.

Hot Tub Doesnt Come On for Filter Cycle

Addresses the issue of the hot tub not starting its filter cycle.

House Breaker Trips

Explains troubleshooting steps when the house breaker trips.

DCU Unit and Light Troubleshooting

Hot Tub Light Will Not Come On (J-LX2011-2013 J300 Models)

Troubleshoots issues with the hot tub light not illuminating.

Light Does Not Come On (J200 Collection Standard light)

Guides on troubleshooting standard lights in J200 models.

Hot Tub Light Will Not Come On (J200 Collection CL Lighting)

Troubleshoots issues with J200 CL lighting systems.

Pump and System Troubleshooting

No Jets

Diagnoses and resolves issues where jets do not operate.

2011 Ozonator Not Working

Guides on troubleshooting a non-functional ozonator.

2012+ CLEARRAY Not Working

Troubleshoots issues with the CLEARRAY purification system.

Weak or Surging Jets

Addresses problems with weak or surging jets.

Jets Pump Runs and Quits During Jet Mode

Explains troubleshooting for pumps that run and then stop.

Circulation Pump Not Working (JLX, J300 and J200 with circ pump option only)

Guides on troubleshooting a non-operational circulation pump.

Troubleshooting A Thermal Pump Cutout

Diagnoses issues related to thermal pump cutouts.

Pump 1 Hums and Will Not Start

Troubleshoots a pump that hums but does not start.

Electrical System Checks and Diagrams

Checking Voltage to Hot Tub

Checking Current Consumption of Devices

Checking Voltages to Devices

Testing FlowPressure Switch

Guides on testing flow and pressure switches.

Component Specifics and Diagnostics

The Watchdog Error Code

Addresses the "Watchdog" error message and its causes.

Transformer and Stereo System Testing

Transformer Test

Troubleshooting The Optional Stereo System