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www.clearcreekspas.com
TROUBLESHOOTING GUIDE
*NOTE: See also DISPLAY MESSAGES on page 9.
PROBLEM
1. Water not clean.
2. Abnormal water usage.
3. Low water flow from jets.
4. No water flow from jets.
PROBABLE CAUSE
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering.
E. Improper maintenance.
F. High content of solids in water.
G. Filter motor plug not connected
to the electrical cabinet.
A. Leak in suction line, discharge
line, or connections.
B. Excessive evaporation and/or
splashing.
A. Normal operation in low speed
jets, filter mode.
B. Low water level.
C. Clogged or blocked suction
strainer or skimmer basket.
D. Dirty filter.
E. Adjustable jet partially closed.
F. Suction or discharge line
partially plugged.
G. Pump running at subnormal
speed.
H. Worn or damaged pump seal.
I. Subnormal voltage.
A. Power turned OFF.
B. Pump OFF.
C. Motor(s) not connected.
D. House circuit breaker tripped;
no power to system.
E. GFCI tripped.
F. Faulty pump or motor.
REMEDY
A. Clean strainer/skimmer.
B. Clean or replace filter.
C. See Chemistry section.
D. Increase daily filtering time.
E. See Maintenance section.
F. Use clarifier or drain and refill
spa.
G. Check filter motor connection
on the electrical cabinet.
A. Repair leak.
B. Use rigid spa cover; lower
thermostat setting.
A. Select high speed jets mode
for maximum flow.
B. Fill to water level indicator mark
on skimmer/filter frame.
C. Clean strainers or skimmer
baskets.
D. Clean or replace filter.
E. Open jet.
F. *
G. *
H. *
I. Call an electrician or your power
company.
A. Turn ON power at service
panel. B. Select another function.
C. Check motor plug connections
on electrical cabinet.
D. Reset circuit breaker.
E. Reset GFCI.
F. *
*NOTE: The skills and tools necessary for the safe repair of this spa require the services of qualified service
personnel. Contact your Jacuzzi Whirlpool Bath dealer.
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