SPECIFICATION
TROUBLESHOTTING GUIDE
WARNING:
Problem
Possible cause Remedies
The appliance
doesn’t work
Hepa cleaning
indicator blinking
Brush Roller/So
Roller does not spin
Weak
sucon power
Abnormal
motor sounds
Baery won't charge
Charging too slow
No power
AUTO protecon for overheated
The sucon mouth is blocked
Dustcup and filters are need cleaning
Brushroll light flashs, indicate floor
head blockage
Roller auto protecon for overheated
Connecon issue between the handheld
vacuum, wand, and nozzle
The pre-filter is not installed
The appliance is blocked(such as tube,
sucon mouth or some other parts)
The brush roller is wrapped by hairs
or fibers
The appliance is blocked(such as tube,
sucon mouth or some other parts)
The adaptor is not correctly inserted
Poor contact of the main body or baery
Wrong charger being used
Temperatures outside of
the specified range
Charge the baery according to
instrucions
Turn off appliance, Restart aer cooling
Check and remove blockages
Empty dust cup and clean filters
Turn off appliance and remove
blockage of floor head
Turn off appliance ,Restart aer cooling
Disconnecng and rub the juncon
point with a so cloth, reaaching
the pieces
Install the pre-filter
Clear blockages
Clean the brush roller
Clear blockages
Reinsert the adaptor correctly
Check if the main body and
baery are correctly placed
Use the original Jashen I type adaptor
Charge the baery when the
terperature above 50°F (10°C)
and below 100°F (38°C)
In any other case or if the soluon explained above did not solve the problem, please contact us
at support@jashen-tech.com
Charging Output
4 hrs
WARNING: The above data is from the JASHEN laboratory, the actual situaon may vary
according to the use environment.
Disposal
• The baery contains materials that are harmful to the environment and must be removed
from the appliance before it is discarded.
• When removing the baery, the appliance must be powered off.
• Waste baeries should be handled properly. Do not put them into fire, water or soil.
• If the baery leakage touches the skin or clothing, flush with water immediately to avoid skin
injury and seek medical help.
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