11
WARRANTY
Jenco Instruments, Ltd. Warrants this product to be free from significant deviations in
material and workmanship for a period of 1 year from date of purchase. If repair or
adjustment is necessary and has not been the result of abuse or misuse, within the year
period, please return-freight-prepaid and the correction of the defect will be made
without charge. If you purchased the item from our Jenco distributors and it is under
warranty, please contact them to notify us of the situation. Jenco Service Department
alone will determine if the product problem is due to deviations or customer misuse.
Out-of –warranty products will be repaired on a charge basis.
RETURN OF ITEMS
Authorization must be obtained from one of our representatives before returning items
for any reason. When applying for authorization, please have the model and serial
number handy, including data regarding the reason for return. For your protection,
items must be carefully packed to prevent damage in shipment and insured against
possible damage or loss. Jenco will not be responsible for damage resulting from
careless or insufficient packing. A fee will be charged on all unauthorized returns.
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